InDesign CC 2015 crashes on export to .article file | Community
Skip to main content
L
luniaBlue
New Participant
December 7, 2015
Solved

InDesign CC 2015 crashes on export to .article file

  • December 7, 2015
  • 24 replies
  • 9660 views

I'm running CC15 build 11.2.0.99. I've created a document that I would like to export to an article, but when I go to File > Export... and select DPS Article, InDesign will crash every time. I've even created a very basic layout with just a couple of shapes and it will still crash. I've also deleted InDesign preference files. Does anyone else experience this issue or have a suggestion?

I'm running on Mac OS X Yosemite 10.10.5

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by bobbr3212

The team resolved this issue by updating the InDesign CC 2015 plug-in. You can either wait until the updated plug-in becomes available through an InDesign CC 2015 update, or you can manually download and install the DPS tools here: Digital Publishing Solution Help | Install tools for DPS 2015

24 replies

Show previous replies
K
korayy96102472
New Participant
December 22, 2015

same issue with windows

R
reqNickname
New Participant
December 14, 2015

Not sure if this is related but I had the same issue on a windows machine. On export to article the file would be created but Indesign would crash. Problem went away after I rebooted the computer.

bec6
bec6
New Participant
December 13, 2015

Having the same problem in InDesign CC 2015.2 (11.2. 0.99) It crashes everytime I export a DPS article. Not sure if the articles are ok, as it's such a faff to try and preview them using DPS Preflight, I haven't got that far yet!

C
casadesign80
New Participant
December 11, 2015

Hi Christophe-

We are having the same issue.

Thanks,

Capitan 10.111 - InDesign CC2015 - Crash DPS Article Export - Pastebin.com

seekandenjoy
seekandenjoy
New Participant
December 8, 2015

We are having the same issue.

One computer is on

Yosemite 10.10.4 and one on EL Capitan 10.11.1

Here is a crash reports.

Process: Adobe InDesign CC 2015 [16327] Path: /A - Pastebin.com

I did notice the article export time stamp does read as if it worked. When Tested, also worked but the update crashed 2x before I could see it.

jakobb61060112
jakobb61060112
New Participant
December 8, 2015

BTW: I'm using OS X El Capitan Version 10.11.1 if that helps.


Thanx a lot!

Tof_Jossic
Tof_Jossic
Employee
December 8, 2015

I'm not able to replicate in a 10.10.5 OS with ID CC 2015 (11.2.0.99 Build). What I've done is I've logged a bug with the product team so they can take a look at the various crash reports you provided.

I'll keep you posted on the investigation.

JonAshby
JonAshby
New Participant
December 8, 2015

Exporting to interactive PDF fine here too…

Crash report here:

InDesign Crash on export to article - Pastebin.com

thanks…

jakobb61060112
jakobb61060112
New Participant
December 8, 2015

Exporting to Interactive PDF works fine here.

Tof_Jossic
Tof_Jossic
Employee
December 8, 2015

Hi,

Can you all check whether or not you also get a crash when exporting to Interactive PDF for instance?

Thanks.

Show more replies
Terms & ConditionsAccessibility statement

Loading footer...