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neilwebbcbs
New Participant
May 30, 2022
Solved

Issue creating local users

  • May 30, 2022
  • 5 replies
  • 2724 views

Has anyone come across a problem when creating a local user within an AEM Author instance?  The user appears to be created, is visible in the repository, under /home/users, however cannot be located in any search?

Once thing I have noticed, is that the user node under /home/users, for a working user, has child nodes: .tokens, preferences, profile and rep:policy
For users that cannot be searched, only profile and rep:policy child nodes are visible in the repository.

I am using AEM version 6.5.11.

Any help would be appreciated

 

Many thanks in advance

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Best answer by Fanindra_Surat

Hi @neilwebbcbs - Can you confirm if you are using the touch UI only? http://localhost:4502/security/users.html but not the classic UI http://localhost:4502/useradmin?

 

Thanks,

Fani

5 replies

N
neilwebbcbsAuthor
New Participant
May 31, 2022

Hi all.

Many thanks for your help so far.   The problem is occurring in both the classic UI and touch UI, with the same results. I can see no errors in the logs, and an entry is visible in the repository for both the new users.

There is no password policy set, however a strong password has been set.

This is happening in just or ST environment.  Our dev, UT and prod are all working as expected


 

 

 

 

 

 



 

 

    DEBAL_DAS
    DEBAL_DAS
    New Participant
    May 31, 2022

    Can you execute below JCR-SQL2 query in CRXDE -

    SELECT * FROM [rep:User] AS s WHERE ISDESCENDANTNODE([/home/users]) and CONTAINS(s.*, 'mytestuser1')

     

    and check whether you are getting any result.

     

    Also do one more thing , after doing search like the below one -

    Please check at http://localhost:6060/libs/granite/operations/content/diagnosistools/queryPerformance.html if you are seeing any query for mytestuser1, if yes then please use that query in CRXDE and see whether you are getting any result or not.

      N
      neilwebbcbsAuthor
      New Participant
      May 31, 2022

      Hi  Thanks for your suggestion, unfortunately, none of the searches are returning data.

        Nikhil-Kumar
        Nikhil-Kumar
        New Participant
        May 31, 2022

        @neilwebbcbs -  I have created a local user in AEM 6.5.11. It's searchable in the useradmin and crx/de as well.
        Can you please confirm, where exactly are you searching for the user after the creation ?

          DEBAL_DAS
          DEBAL_DAS
          New Participant
          May 30, 2022

          I have created user named: debal in AEM 6.5.11 as shown below -

          I am able to search in CRXDE -

          Useradmin -

          Using search bar -

           

          Please let me know exactly where you are facing this issue.

            Fanindra_Surat
            Fanindra_SuratAccepted solution
            New Participant
            May 30, 2022

            Hi @neilwebbcbs - Can you confirm if you are using the touch UI only? http://localhost:4502/security/users.html but not the classic UI http://localhost:4502/useradmin?

             

            Thanks,

            Fani

              arunpatidar
              arunpatidar
              New Participant
              May 30, 2022

              Hi,

              Can you check if the password policy used for the user http://www.sgaemsolutions.com/2019/10/how-to-set-password-policy-for-aem-users.html.

              Arun Patidar
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