Issue creating local users | Community
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neilwebbcbs
Level 2
May 30, 2022 10:55 AM UTC
Solved

Issue creating local users

Has anyone come across a problem when creating a local user within an AEM Author instance?  The user appears to be created, is visible in the repository, under /home/users, however cannot be located in any search?

Once thing I have noticed, is that the user node under /home/users, for a working user, has child nodes: .tokens, preferences, profile and rep:policy
For users that cannot be searched, only profile and rep:policy child nodes are visible in the repository.

I am using AEM version 6.5.11.

Any help would be appreciated

 

Many thanks in advance

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Fanindra_Surat
Fanindra_SuratAccepted solution
New Participant
May 30, 2022 4:59 PM UTC

Hi @neilwebbcbs - Can you confirm if you are using the touch UI only? http://localhost:4502/security/users.html but not the classic UI http://localhost:4502/useradmin?

 

Thanks,

Fani

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8 replies

neilwebbcbsAuthor
Level 2
May 31, 2022 7:01 AM UTC

Hi all.

Many thanks for your help so far.   The problem is occurring in both the classic UI and touch UI, with the same results. I can see no errors in the logs, and an entry is visible in the repository for both the new users.

There is no password policy set, however a strong password has been set.

This is happening in just or ST environment.  Our dev, UT and prod are all working as expected


 

 

 

 

 

 



 

 

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    DEBAL_DAS
    DEBAL_DAS
    New Participant
    May 31, 2022 7:31 AM UTC

    Can you execute below JCR-SQL2 query in CRXDE -

    SELECT * FROM [rep:User] AS s WHERE ISDESCENDANTNODE([/home/users]) and CONTAINS(s.*, 'mytestuser1')

     

    and check whether you are getting any result.

     

    Also do one more thing , after doing search like the below one -

    Please check at http://localhost:6060/libs/granite/operations/content/diagnosistools/queryPerformance.html if you are seeing any query for mytestuser1, if yes then please use that query in CRXDE and see whether you are getting any result or not.

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      neilwebbcbsAuthor
      Level 2
      May 31, 2022 12:49 PM UTC

      Hi  Thanks for your suggestion, unfortunately, none of the searches are returning data.

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        Nikhil-Kumar
        Nikhil-Kumar
        New Participant
        May 31, 2022 7:00 AM UTC

        @neilwebbcbs -  I have created a local user in AEM 6.5.11. It's searchable in the useradmin and crx/de as well.
        Can you please confirm, where exactly are you searching for the user after the creation ?

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          DEBAL_DAS
          DEBAL_DAS
          New Participant
          May 30, 2022 6:41 PM UTC

          I have created user named: debal in AEM 6.5.11 as shown below -

          I am able to search in CRXDE -

          Useradmin -

          Using search bar -

           

          Please let me know exactly where you are facing this issue.

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            Fanindra_Surat
            Fanindra_SuratAccepted solution
            New Participant
            May 30, 2022 4:59 PM UTC

            Hi @neilwebbcbs - Can you confirm if you are using the touch UI only? http://localhost:4502/security/users.html but not the classic UI http://localhost:4502/useradmin?

             

            Thanks,

            Fani

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              arunpatidar
              arunpatidar
              New Participant
              May 30, 2022 11:21 AM UTC

              Hi,

              Can you check if the password policy used for the user http://www.sgaemsolutions.com/2019/10/how-to-set-password-policy-for-aem-users.html.

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              Arun Patidar
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