Issue in Linking Adobe ID with Adobe Experience Cloud solution accounts

Forum|Forum|3 years ago
February 1, 2023
1 reply
2265 views

Hi All,

I'm facing issue with "Adobe ID is not linked with Adobe Experience Cloud solution accounts". Anyone can provide the steps to link my adobe id with Adobe Experience Cloud solution accounts.

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Best answer by nitesh_kumar-1

Hi @nandheswara ,

It seems the user is not assigned to any product on the experience cloud account.

You need to reach out to your administrator who needs to assign a product profile to you. For AEM Cloud here are the steps.

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/onboarding/journey/assign-profiles-aem.html?lang=en

Or, you could open an adobe support ticket.

Hope this helps!

Regards,

Nitesh

nitesh_kumar-1Accepted solution

Employee

Hi @nandheswara ,

It seems the user is not assigned to any product on the experience cloud account.

You need to reach out to your administrator who needs to assign a product profile to you. For AEM Cloud here are the steps.

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/onboarding/journey/assign-profiles-aem.html?lang=en

Or, you could open an adobe support ticket.

Hope this helps!

Regards,

Nitesh

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