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webdev91
New Participant
April 19, 2023
Solved

Language Copy Options is not Available

  • April 19, 2023
  • 2 replies
  • 1472 views

Hello Everyone,

I have added the authoring team to the Content Authors, Experience Framgment Authors, and Template Authors groups. But for some reason, they still cannot see the Language Copy option. As an admin, I can see the options, though. What permission am I missing here? Is there any OOTB group I need to add them to get them access to Language Copy option?

Thank you!

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Best answer by salamswapnil

@webdev91

I think you haven't created translation config. Please refer below documentation for more details on creating translation configuration.

https://experienceleague.adobe.com/docs/experience-manager-65/administering/introduction/tc-tic.html?lang=en

 

2 replies

Lokesh_Vajrala
Lokesh_Vajrala
New Participant
April 20, 2023

@webdev91 

Add the authoring team to the project-administrators and contributor groups and test the access.  

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    webdev91Author
    New Participant
    April 20, 2023

    Hi @lokesh_vajrala

    By adding users to the project-administrators and contributor group, they can see the option now. But upon clicking, the Language Copy option, it's throwing "Interna Server Error".

    Thank you!

      S
      salamswapnilAccepted solution
      New Participant
      April 24, 2023

      @webdev91

      I think you haven't created translation config. Please refer below documentation for more details on creating translation configuration.

      https://experienceleague.adobe.com/docs/experience-manager-65/administering/introduction/tc-tic.html?lang=en

       

        S
        salamswapnil
        New Participant
        April 19, 2023

        @webdev91 

        I assume that the authors are not able to see create/update language copy option in the references pane like below screen shot.

        In that case please try making Content Authors, Experience Fragment Authors, and Template Authors group, member of workflow-users group. This has worked for us.

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          webdev91Author
          New Participant
          April 19, 2023

          Hi @salamswapnil

          Thanks for your input.

          I have added a user to the workflow-users group but the user still can't see the Language Copy option. The user is already part of the other 3 groups mentioned earlier.

          Thank you!

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