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webdev91
Level 3
Apr 19, 2023 4:30 PM UTC
Solved

Language Copy Options is not Available

Hello Everyone,

I have added the authoring team to the Content Authors, Experience Framgment Authors, and Template Authors groups. But for some reason, they still cannot see the Language Copy option. As an admin, I can see the options, though. What permission am I missing here? Is there any OOTB group I need to add them to get them access to Language Copy option?

Thank you!

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salamswapnilAccepted solution
New Participant
Apr 24, 2023 9:25 AM UTC

@webdev91

I think you haven't created translation config. Please refer below documentation for more details on creating translation configuration.

https://experienceleague.adobe.com/docs/experience-manager-65/administering/introduction/tc-tic.html?lang=en

 

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5 replies

Lokesh_Vajrala
Lokesh_Vajrala
New Participant
Apr 20, 2023 3:30 AM UTC

@webdev91 

Add the authoring team to the project-administrators and contributor groups and test the access.  

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    webdev91Author
    Level 3
    Apr 20, 2023 5:46 PM UTC

    Hi @lokesh_vajrala

    By adding users to the project-administrators and contributor group, they can see the option now. But upon clicking, the Language Copy option, it's throwing "Interna Server Error".

    Thank you!

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      salamswapnilAccepted solution
      New Participant
      Apr 24, 2023 9:25 AM UTC

      @webdev91

      I think you haven't created translation config. Please refer below documentation for more details on creating translation configuration.

      https://experienceleague.adobe.com/docs/experience-manager-65/administering/introduction/tc-tic.html?lang=en

       

      Translate
        salamswapnil
        New Participant
        Apr 19, 2023 5:14 PM UTC

        @webdev91 

        I assume that the authors are not able to see create/update language copy option in the references pane like below screen shot.

        In that case please try making Content Authors, Experience Fragment Authors, and Template Authors group, member of workflow-users group. This has worked for us.

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          webdev91Author
          Level 3
          Apr 19, 2023 9:03 PM UTC

          Hi @salamswapnil

          Thanks for your input.

          I have added a user to the workflow-users group but the user still can't see the Language Copy option. The user is already part of the other 3 groups mentioned earlier.

          Thank you!

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