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fabianh12876403
fabianh12876403
Level 2
Oct 9, 2018 7:00 AM UTC
Solved

Login adobeaemcloud

Since years the login on "www.adobeaemcloud.com" somethimes is working and sometimes not.

If you come so far that the login worked (login is not working everytime), you get kicked out after a second. What kind of trick should that be? Every account in the company has the same problem. But like magic sometimes it's working without a problem, but you never knew what day today is.

Please fix this problem. I repeat it's not since yesterday "since years at least 3"

Is my company the only one with this problem?

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    fabianh12876403
    fabianh12876403Accepted solution
    Level 2
    Oct 9, 2018 10:31 AM UTC

    So de answer ist Adobe can not handle the adobeaemcloud site, this is great. I'm glad that the Price of the CMS is so low and all is working so well (sarcasm), So People have to wait until Adobe has restartet the Servers.

    Maybe they could inform the customer, when they restarted it.

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    9 replies

    Rob9999999
    Rob9999999
    New Participant
    Jan 30, 2019 5:31 AM UTC

    January 30, 2019, another three months have gone by and I am facing the same problem. I've tried Chrome, Safari, Firefox, incognito... nothing works. Seems like this has been an issue for years now and Adobe are no closer to fixing it.

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    jerfree
    New Participant
    Dec 24, 2018 2:46 PM UTC

    Still hanging on me almost 3 months later in both firefox and chrome.   Certainly seems like a performance issue to me...

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    Feike_Visser1
    Feike_Visser1
    Employee
    Oct 9, 2018 1:16 PM UTC

    Don't use chrome, but firefox.

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      smacdonald2008
      smacdonald2008
      Level 10
      Oct 9, 2018 11:41 AM UTC

      We tested on our end. kautuksahni​ says its working on his end ( at FireFox but not on Chrome).

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      fabianh12876403
      fabianh12876403AuthorAccepted solution
      Level 2
      Oct 9, 2018 10:31 AM UTC

      So de answer ist Adobe can not handle the adobeaemcloud site, this is great. I'm glad that the Price of the CMS is so low and all is working so well (sarcasm), So People have to wait until Adobe has restartet the Servers.

      Maybe they could inform the customer, when they restarted it.

      Translate
      Peter_Puzanovs
      Peter_Puzanovs
      New Participant
      Oct 9, 2018 10:27 AM UTC

      Dear @fabianh12876403 ,

      Nothing to do with us I'm afraid, some maintenance folks have to do magic. The provided url simply highlights one of the dynamic path's that stop responding.

      My sincere apologies for the confusion caused.

      Regards,

      Peter

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      fabianh12876403
      fabianh12876403Author
      Level 2
      Oct 9, 2018 10:22 AM UTC

      So do I have to restart it or what? Your answer makes no sence to me.

      And your link is going to nowhere, what do you try to say?

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      Peter_Puzanovs
      Peter_Puzanovs
      New Participant
      Oct 9, 2018 7:45 AM UTC

      Dear All,

      The requests to dynamic content [1] are simply hanging, normally, this means that this application is not behaving well and needs to be restarted.

      [1]https://www.adobeaemcloud.com/content/login/j_security_check

      Regards,

      Peter

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      Ratna_Kumar
      Ratna_Kumar
      Level 10
      Oct 9, 2018 7:36 AM UTC

      Hi,

      Yes I too face same problem with this. When I try to provide sign in with my username and password, it is not able to sign in. There is some issue with this and nothing happens . See below screenshot.

      smacdonald2008​ and kautuksahni​ - Can you please check with the team internally with the issue.

      Thanks,

      Ratna Kumar.

      Translate
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