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New Participant
Oct 10, 2018 5:41 AM UTC
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Microsoft Bot with AEM

Hi,

I am looking to integrate the Microsoft/Azure Chat bot with AEM sites. Please help me out here how i can achieve it.

Regards,

Giri

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raj_mandalapu
raj_mandalapuAccepted solution
Level 7
Oct 10, 2018 11:02 AM UTC

There is no OOTB integration framework to integrate with chatbots, you need to write custom code. I suggest first understand how the Microsoft chatbot works. ask the person who is providing chatbot on  how to integrate with other systems

I feel integration is not that much complex, either you need to load either javascript or iframe which loads chatbot interface on AEM page and also we may need to configure endpoint URL but I am not sure this varies system to system, some systems it manages within the Javascript and in some systems you need to configure externally

The endpoint takes an input JSON or some other format and sends a response back, I hope this gives some high-level idea

4 replies

smacdonald2008
Level 10
Oct 10, 2018 2:27 PM UTC

As raja points out - you need to know how it works outside of AEM and then implement it within AEM. There are examples or community articles for this use case/

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raj_mandalapu
raj_mandalapuAccepted solution
Level 7
Oct 10, 2018 11:02 AM UTC

There is no OOTB integration framework to integrate with chatbots, you need to write custom code. I suggest first understand how the Microsoft chatbot works. ask the person who is providing chatbot on  how to integrate with other systems

I feel integration is not that much complex, either you need to load either javascript or iframe which loads chatbot interface on AEM page and also we may need to configure endpoint URL but I am not sure this varies system to system, some systems it manages within the Javascript and in some systems you need to configure externally

The endpoint takes an input JSON or some other format and sends a response back, I hope this gives some high-level idea

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ar_girishAuthor
New Participant
Oct 10, 2018 10:32 AM UTC

Hi,

That did not help me.

Regards,

Giri

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Peter_Puzanovs
New Participant
Oct 10, 2018 8:15 AM UTC

Dear Giri,

Have a look at following answer[0] it's pretty relevant to your question.

[0] ChatBot in AEM application

Regards,

Peter

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