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November 2, 2015
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MIcrosoft Word doc Thumbnails

When uploading .docx files to AEM, some of the files thumbnail, while other do not.  Is there a reason for this, or a specific setting that is messing things up?

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2 replies

smacdonald2008
Level 10
November 3, 2015

As Kautuk pointed out there is a way of using the com.day.cq.wcm.foundation.ImageHelper and other APIs to build a custom DAM handler to modify/set thumbnails. If you are using the OOTB functionality - you should get Thumbnails automatically when you upload an asset to the DAM. If you are not getting a thumbnail, are you seeing an error in the AEM log file. 

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