New Participant

Not able get drag component option

Forum|Forum|2 years ago
August 2, 2023
3 replies
1433 views

Hi Team,

In one of our editable template we are not getting the neither the layout container nor getting any option to drag components. I have checked to compare with the other templates which is working fine but not able to get the cause of the issue

Could anyone please help

You can see nothing is showing in the template.

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EstebanBustamante

New Participant

Can you check if there are any issues in the browser console? Usually, this behavior is due to some JS is not fully executed.

Esteban Bustamante

S

skumariAuthor

New Participant

Hi @estebanbustamante

Yeah when loading the page used by the editable template getting js error in console.

EstebanBustamante

New Participant

That maybe the reason why the template is not working, Can you post which error are you seeing?

Esteban Bustamante

aanchal-sikka

New Participant

hello @skumari

It would be difficult to debug, without looking at the structure and policy in details.

I would suggest to duplicate a working template, remove whats not needed, and append whats needed. It should be much easier than debugging without a live session

Aanchal Sikka