OneTrust cookie scanner takes wrong host from AEM cloud site | Community
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Best answer by EstebanBustamante

Are the cookies being stored under a different domain when you inspect the 'Application' tab in your browser's Developer tools? I believe it depends on how the OneTrust script is resolving the 'Host,' but according to this thread: https://my.onetrust.com/articles/en_US/Knowledge/UUID-2dc719a8-4be5-8d16-1dc8-c7b4147b88e0, it should work fine.

 

If you observe the cookies being stored correctly within the domain, you may want to check with OneTrust about your implementation.

 

 

1 reply

EstebanBustamante
EstebanBustamanteAccepted solution
New Participant
December 13, 2023

Are the cookies being stored under a different domain when you inspect the 'Application' tab in your browser's Developer tools? I believe it depends on how the OneTrust script is resolving the 'Host,' but according to this thread: https://my.onetrust.com/articles/en_US/Knowledge/UUID-2dc719a8-4be5-8d16-1dc8-c7b4147b88e0, it should work fine.

 

If you observe the cookies being stored correctly within the domain, you may want to check with OneTrust about your implementation.

 

 

Esteban Bustamante
New Participant
December 14, 2023

Hello @estebanbustamante,

I looked at the application tab, and there the same cookie also has a domain of the form - static-p12345-e123456.adobeaemcoud.com, although all other cookies have - ${real-domain}.com.
You may be right, we should contact OneTrust directly with this issue.