OOTB TextImage comp on AEM 6.3.3.0 | Community
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puscasd28708152
Level 2
Dec 5, 2019 8:41 AM UTC

OOTB TextImage comp on AEM 6.3.3.0

Hi

I have encountered a very strange issue that I can't explain, so I came for some help.

The issue can be described like this:

- is a textimage component with in-place editing.After the configuration is done (add some text, drag-and-drop the image) and click on Done icon of the dialog, the content is not rendered (nothing happens, not an error, nothing).The problem is that this behavior can be encountered only on dev1 env.I tested the issue on qa1 and local envs and it works fine.

I've tried restarting the env, but some result.

I need some tips or a solution would be even better.

Thanks!

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8 replies

puscasd28708152Author
Level 2
Dec 9, 2019 1:22 PM UTC

hi @arpitv27529355

I don't have access to that data

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    puscasd28708152Author
    Level 2
    Dec 9, 2019 1:19 PM UTC

    @Veena_07 not a single js error

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      puscasd28708152Author
      Level 2
      Dec 9, 2019 12:46 PM UTC

      Vish.dhaliwal​ Same output, no matter the template

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        puscasd28708152Author
        Level 2
        Dec 9, 2019 12:41 PM UTC

        @sunjot16 The bug is reproducible on any browser.After Empty Cache and Hard Reload on Chrome Browser the output is the same(component is not rendered).There is not displayed any error in Network tab.

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          sunjot16
          sunjot16
          Employee
          Dec 6, 2019 6:59 PM UTC

          Is it reproducible on just 1 specific browser or a few on dev?

          Try deleting browser cache, dispatcher cache(if configured), & browser cookies. Open Incognito Window and try again.

          When you save the component on the page and render the page, do you see any errors in Console tab and/or 4xx/5xx errors in Network tab in Dev Tools?

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            vish.dhaliwal
            Employee
            Dec 6, 2019 2:46 PM UTC

            Also, check how this component is behaving on different templates. Worth to test with the OOTB sample template.

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              VeenaVikraman
              VeenaVikraman
              New Participant
              Dec 6, 2019 11:25 AM UTC

              Did you check browser console if you are getting any JS errors ?

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                ArpitVarshney
                ArpitVarshney
                New Participant
                Dec 6, 2019 10:25 AM UTC

                Hi puscasd28708152 ,

                Can you make sure whether the environment having issue is running properly(all bundles are active).

                If yes, please check the OOB component in crx/de and make sure all the files are present for that component(by comparing it from local or QA).

                Regards,

                Arpit Varshney

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