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Kiran_Vedantam
Kiran_Vedantam
New Participant
Dec 11, 2020 4:56 AM UTC
Solved

Page Preview issue

When the preview button is pressed, the page loads continuously by not letting us click on the confirmation pop-up. This issue is seen only in the chrome browser and also in some content paths only. 

 

Tried increasing the Number of Calls per Request in "Apache Sling Main Servlet" but it did not help. Do we have any recommended value for this? Can anyone suggest a fix for this?

 

Thanks,

Kiran Vedantam.

 

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arunpatidar
arunpatidarAccepted solution
New Participant
Dec 11, 2020 8:34 AM UTC

Hi,

Which version of AEM are you using? Are you using custom popup when click on preview?

Arun Patidar
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10 replies

sunjot16
sunjot16
Employee
Dec 15, 2020 3:54 PM UTC

What errors do you see in the browser's Console tab?

What errors/messages do you see in the error.log file when you do a Page Preview on the affected content page/path?

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    Kiran_Vedantam
    Kiran_VedantamAuthor
    New Participant
    Dec 15, 2020 11:32 AM UTC

    Hi All, Thanks for the prompt response. The issue is actually happening because of our custom pop-up which is placed at the end of the page and is not visible. @kautuk_sahni can you please close this question as we are looking into it from our end.

     

    Thanks,

    Kiran Vedantam.

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      BrianKasingli
      BrianKasingli
      New Participant
      Dec 11, 2020 11:11 AM UTC

      @kiran_vedantam,

      Can you please share the browser's console log and author's error.log file. This may be a side effect from your code base.

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        BrianKasingli
        BrianKasingli
        New Participant
        Dec 12, 2020 1:43 PM UTC
        @kiran_vedantam, any updates from this?
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          arunpatidar
          arunpatidarAccepted solution
          New Participant
          Dec 11, 2020 8:34 AM UTC

          Hi,

          Which version of AEM are you using? Are you using custom popup when click on preview?

          Translate
          Arun Patidar
            Kiran_Vedantam
            Kiran_VedantamAuthor
            New Participant
            Dec 14, 2020 8:17 AM UTC
            Hi @1464355, we are using AEM 6.4.7 and no custom popup is used
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