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davidhicks_dps
New Participant
January 26, 2016
Solved

Preflight experience is morbidly slow.

  • January 26, 2016
  • 13 replies
  • 5636 views

I reckon I could learn how to code while I'm waiting for our little friend to Preflight. Any ideas? Throw the MacBook out the window and draw the app instead?

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    Best answer by bobbr3212

    The team is trying to resolve these intermittent problems with publishing and preflighting. There is also a new release (2016.1) being deployed today, which could have some effect. Sorry about the inconvenience.

    13 replies

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    davidhicks_dpsAuthor
    New Participant
    February 1, 2016

    Excellent thanks Andrei. Hope you're well.

    andreig1004688
    andreig1004688
    Employee
    January 29, 2016

    The engineering team isolated the issue, and they are working on a fix.

      WWDS_Support
      WWDS_Support
      New Participant
      January 29, 2016

      Today still facing the same problem.

      I noticed that this problem only happen in one out of two projects that I created inside my account.

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      davidhicks_dpsAuthor
      New Participant
      January 28, 2016

      Seems to be back online now as of 1pm UK time.

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      davidhicks_dpsAuthor
      New Participant
      January 28, 2016

      I am again experiencing very slow preflight previews. Around an hour per 'go'.

      WWDS_Support
      WWDS_Support
      New Participant
      January 28, 2016

      Now it is showing below status:

      but once we select the preflight button, it will stuck again showing the previous status.. Please help...

      WWDS_Support
      WWDS_Support
      New Participant
      January 28, 2016

      Hi,

      We are facing the same problem today. Is it still related to the new release deployed?

      Really need to solve this ASAP.

      B
      bobbr3212
      Employee
      January 26, 2016

      This issue should now be resolved. Please let us know if you experience any other preflight delays.

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      davidhicks_dpsAuthor
      New Participant
      January 26, 2016

      Any chance you guys could turn off the AUTO PREFLIGHT / PREVIEW on 'save' of a new layout? Sometimes gets in the way of editing and saving new layouts. Would prefer to work on several layouts and cards etc, and then preview in one go.

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        davidhicks_dpsAuthor
        New Participant
        January 26, 2016

        Great, thanks Bob. Be good to see this messaging on the DPS Status Home page too. Cheers. (Arrrgh!)

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