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A
alissonxavier01
New Participant
September 19, 2019
Solved

Problem when export experience fragment to Adobe Target

  • September 19, 2019
  • 14 replies
  • 19504 views

Hello Guys,

I am having a problem when I am trying to export experience fragment to Adobe Target.

Does anyone have a similar problem?

Thanks

Alisson Xavier

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    Best answer by leoberliant

    Is it a Target via Adobe IO integration?

    If yes, you need to get to Experience Cloud Admin Console Admin Console

    From Product select Workspace -> Integration and add your Adobe IO integration with Approver product role

    14 replies

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    A
    alissonxavier01Author
    New Participant
    September 19, 2019

    Hi,

    Where can I configure access to integration?

    Thanks

    U
    user05162
    Employee
    September 19, 2019

    "

    Caused by: com.day.cq.analytics.testandtarget.impl.service.WebServiceException: API request failed

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.jav a:607) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.jav a:562) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.createOffer(WebServiceImpl .java:264) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.RestApiAdapter.create(RestApiAdapter.java:108) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 143 common frames omitted

    Caused by: java.lang.Exception: Unexpected response status code [403] for request [https://mc.adobe.io/ifactsolamericasptrsd/target/offers/content].

    {"httpStatus":403,"requestId":"boE280AKewYYRVHQIyHwuMbaZFbd9dZH","requestTime":"2019-09-19 T15:38:45.817Z","errors":[{"errorCode":"Forbidden.Resource","message":"Access denied. To perform this operation, all of the following privileges are required \"[editor]\"."}]}

    "

    This looks like an access issue.

    M
    mrivas-xpediant
    New Participant
    August 6, 2021

    Hi jbrar, I have configured IO and enabled integration through IMS in my local AEM 6.5.4 environment. I have changed my role to "Editor" as suggested by the error.log.

    I am not using experience fragments export option yet, and using tutorial activities, audiences and offers creation.

    When I reach the final step of  saving the created activity configuration, I keep getting this issue that I need to have the "Editor" role assigned.

    Should I reconfigure the whole Target integration from scracth (IMS Config/ Target Config) when the role gets changed?

    A
    alissonxavier01Author
    New Participant
    September 19, 2019

    Hi JaideepBrar​,

    I see this error in error.log.

    Caused by: com.day.cq.analytics.testandtarget.impl.service.WebServiceException: API request failed

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:607) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:562) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.createOffer(WebServiceImpl.java:264) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.RestApiAdapter.create(RestApiAdapter.java:108) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 143 common frames omitted

    Caused by: java.lang.Exception: Unexpected response status code [403] for request [https://mc.adobe.io/ifactsolamericasptrsd/target/offers/content].

    {"httpStatus":403,"requestId":"boE280AKewYYRVHQIyHwuMbaZFbd9dZH","requestTime":"2019-09-19T15:38:45.817Z","errors":[{"errorCode":"Forbidden.Resource","message":"Access denied. To perform this operation, all of the following privileges are required \"[editor]\"."}]}

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:604) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 146 common frames omitted

    Is there any configuration to create in target?

    Do you have any ideia?

    Thanks

    U
    user05162
    Employee
    September 19, 2019

    Check error.log file for any errors when you try to export. Also, open Developer options "network" tab to check the failing requests.

    You can also set up a DEBUG logger on the following classes to get more info about the error:

    com.day.cq.personalization

    com.day.cq.analytics.testandtarget

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