Problem when export experience fragment to Adobe Target | Community
Skip to main content
alissonxavier01
Level 3
Sep 19, 2019 2:35 PM UTC
Solved

Problem when export experience fragment to Adobe Target

Hello Guys,

I am having a problem when I am trying to export experience fragment to Adobe Target.

Does anyone have a similar problem?

Thanks

Alisson Xavier

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    leoberliantAccepted solution
    Employee
    Sep 19, 2019 4:41 PM UTC

    Is it a Target via Adobe IO integration?

    If yes, you need to get to Experience Cloud Admin Console Admin Console

    From Product select Workspace -> Integration and add your Adobe IO integration with Approver product role

    View reply

    18 replies

    Show previous replies
    alissonxavier01Author
    Level 3
    Sep 19, 2019 4:23 PM UTC

    Hi,

    Where can I configure access to integration?

    Thanks

    Translate
    user05162
    Employee
    Sep 19, 2019 4:02 PM UTC

    "

    Caused by: com.day.cq.analytics.testandtarget.impl.service.WebServiceException: API request failed

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.jav a:607) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.jav a:562) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.createOffer(WebServiceImpl .java:264) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.RestApiAdapter.create(RestApiAdapter.java:108) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 143 common frames omitted

    Caused by: java.lang.Exception: Unexpected response status code [403] for request [https://mc.adobe.io/ifactsolamericasptrsd/target/offers/content].

    {"httpStatus":403,"requestId":"boE280AKewYYRVHQIyHwuMbaZFbd9dZH","requestTime":"2019-09-19 T15:38:45.817Z","errors":[{"errorCode":"Forbidden.Resource","message":"Access denied. To perform this operation, all of the following privileges are required \"[editor]\"."}]}

    "

    This looks like an access issue.

    Translate
    mrivas-xpediant
    Level 2
    Aug 6, 2021 5:14 AM UTC

    Hi jbrar, I have configured IO and enabled integration through IMS in my local AEM 6.5.4 environment. I have changed my role to "Editor" as suggested by the error.log.

    I am not using experience fragments export option yet, and using tutorial activities, audiences and offers creation.

    When I reach the final step of  saving the created activity configuration, I keep getting this issue that I need to have the "Editor" role assigned.

    Should I reconfigure the whole Target integration from scracth (IMS Config/ Target Config) when the role gets changed?

    Translate
    alissonxavier01Author
    Level 3
    Sep 19, 2019 3:43 PM UTC

    Hi JaideepBrar​,

    I see this error in error.log.

    Caused by: com.day.cq.analytics.testandtarget.impl.service.WebServiceException: API request failed

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:607) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:562) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.createOffer(WebServiceImpl.java:264) [com.adobe.cq.cq-target-integration:1.3.22]

    at com.day.cq.analytics.testandtarget.impl.RestApiAdapter.create(RestApiAdapter.java:108) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 143 common frames omitted

    Caused by: java.lang.Exception: Unexpected response status code [403] for request [https://mc.adobe.io/ifactsolamericasptrsd/target/offers/content].

    {"httpStatus":403,"requestId":"boE280AKewYYRVHQIyHwuMbaZFbd9dZH","requestTime":"2019-09-19T15:38:45.817Z","errors":[{"errorCode":"Forbidden.Resource","message":"Access denied. To perform this operation, all of the following privileges are required \"[editor]\"."}]}

    at com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl.request(WebServiceImpl.java:604) [com.adobe.cq.cq-target-integration:1.3.22]

    ... 146 common frames omitted

    Is there any configuration to create in target?

    Do you have any ideia?

    Thanks

    Translate
    user05162
    Employee
    Sep 19, 2019 2:50 PM UTC

    Check error.log file for any errors when you try to export. Also, open Developer options "network" tab to check the failing requests.

    You can also set up a DEBUG logger on the following classes to get more info about the error:

    com.day.cq.personalization

    com.day.cq.analytics.testandtarget

    Translate
    Terms & ConditionsAccessibility statement

    Loading footer...