Problem while accessing OSGi in Adobe CQ5.6.1

Question

Hi everybody,I am facing a problem while accessing system/console via bigIP url. I am using Adobe CQ5.6.1.  Can someone please help.Regards,Arnab

ogill · Accepted Answer

Hi Arnab,if you are going via BigIP URL, then you are most likely going via Web Server/Dispatcher. In which case it is standard practice to block access to the felix console(/system/console)[1]If you are behind your firewall then you should still be able to access it via the machine name and port number. Otherwise, you may well have to have your IP address whitelisted to give you access if you really need it. But that is for your security team to decide.Regards,Opkar[1]https://docs.adobe.com/docs/en/dispatcher/disp-config.html#Testing%20Dispatcher%20Security

arnab26 · Answer

Thanks for you reply.I am accessing the OSGi of author instance via bigIP. This is after the firewall and exposed to internet. Previously we were able to access this.I am not able to access OSGi, neither from welcome.html nor directly using "system/console/configMgr". When I try to access this, it does not even ask for the credential pop-up and redirects to error page like below:This webpage is not availableERR_CONNECTION_RESET

This webpage is not available

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