Retain inbox item after SLA timeout | Community
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Level 2
Oct 26, 2017 11:43 AM UTC
Solved

Retain inbox item after SLA timeout

Hi,

I was looking out to retain the workflow inbox item after an SLA timeout.

Is there any in-built way to retain it? Or do we need to customize a time handler?

Any reference is much appreciated.

Thanks.

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smacdonald2008
smacdonald2008Accepted solution
Level 10
Oct 26, 2017 5:37 PM UTC

I did not see any mention of this in the docs.  THis looks like you would need to use custom logic.

1 reply

smacdonald2008
smacdonald2008Accepted solution
Level 10
Oct 26, 2017 5:37 PM UTC

I did not see any mention of this in the docs.  THis looks like you would need to use custom logic.

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