Scene7 asset shrinks during playback | Community
Skip to main content
TheRealUpWorks
TheRealUpWorks
Level 2
October 16, 2015
Solved

Scene7 asset shrinks during playback

We are experiencing an asset that is played using the Scene7 SDK v2.7. During playback the resolution shrinks from the initial 480px x 270px to a smaller resolution. Why is this happening?  See attached screenshots.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
mvanceadobeAccepted solution
Employee
October 16, 2015

Could be a number of things. Suggest you open a support ticket for this (email s7support [at] adobe [dot] com)

View reply

1 reply

mvanceadobeAccepted solution
Employee
October 16, 2015

Could be a number of things. Suggest you open a support ticket for this (email s7support [at] adobe [dot] com)

Translate
Terms & ConditionsAccessibility statement

Loading footer...