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Level 2
Jun 11, 2020 9:28 PM UTC
Solved

Select multiple items in AEM Inbox

Hi,

I want to select multiple workflow items in my AEM Inbox and complete those at once to approve/reject.

However I'm not able to select multiple items in AEM Inbox. Is there any way this can be achieved?

 

Really appreciate any help on this.

 

Thanks,

Ritesh

 

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vanegi
vanegiAccepted solution
Employee
Jun 12, 2020 9:06 AM UTC

This is by design as in AEM the inbox implementation allows the user to take action one item at a time.

 

This is not supported in the new inbox which is a unified inbox view of different "task" types including Workflow notifications, Project Tasks, Ad-hoc task and AEM Form task assignments. Prior to 6.3, each of those had their own "inbox" view - 6.4 inboxes unified all of those.

 

We have a small bug in 6.3 where the list view supported multi-selection, but there are no applicable actions to choose. This was fixed in 6.4, but it still only supports single selection. The issue is the Inbox is different from the notifications. Previously all items in Notifications.html are work-item types only. Now with the unified inbox, the item types are different, and each has different individual actions that can be performed on them.

 

This is being tracked as an improvement in 6.5 (CQ-4230313) to support multi-select in the inbox, but it's a non-trivial improvement.

5 replies

Level 2
Oct 14, 2020 7:21 PM UTC
Hi Ritesh, Have you found a solution for this?
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Level 2
Oct 14, 2020 7:20 PM UTC

Did you find a solution for this

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vanegi
vanegiAccepted solution
Employee
Jun 12, 2020 9:06 AM UTC

This is by design as in AEM the inbox implementation allows the user to take action one item at a time.

 

This is not supported in the new inbox which is a unified inbox view of different "task" types including Workflow notifications, Project Tasks, Ad-hoc task and AEM Form task assignments. Prior to 6.3, each of those had their own "inbox" view - 6.4 inboxes unified all of those.

 

We have a small bug in 6.3 where the list view supported multi-selection, but there are no applicable actions to choose. This was fixed in 6.4, but it still only supports single selection. The issue is the Inbox is different from the notifications. Previously all items in Notifications.html are work-item types only. Now with the unified inbox, the item types are different, and each has different individual actions that can be performed on them.

 

This is being tracked as an improvement in 6.5 (CQ-4230313) to support multi-select in the inbox, but it's a non-trivial improvement.

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manisha594391
Level 4
Nov 19, 2020 6:02 PM UTC
@vanegi We are currntly using aem 6.5, there also ootb does not allow us to select multiple inbox items at a time and assign/delegate them. Is there a way it could be achieved?
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Surabhi_Katiyar
Employee
Jun 12, 2020 6:43 AM UTC

The workflow inbox could have different actions to be taken on different workflows instance. So that's the reason the inbox notification is not applicable for multi-select.

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