"Service factory returned null" after AEM migration from 6.0 to 6.3 | Community
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Anonymous
Dec 13, 2017 9:32 AM UTC

"Service factory returned null" after AEM migration from 6.0 to 6.3

Hello experts!

My log is full of "Service factory returned null" errors after migrating AEM 6.0 to 6.3 and updating Java 7 to Java 8.

Here some examples:

879012.12.2017 16:54:24.321 *ERROR* [FelixDispatchQueue] com.day.cq.cq-replication FrameworkEvent ERROR (org.osgi.framework.ServiceException: Service factory returned null. (Component: com.day.cq.replication.impl.OutboxManagerImpl (506)))
895912.12.2017 16:54:24.322 *ERROR* [FelixDispatchQueue] com.day.cq.cq-replication FrameworkEvent ERROR (org.osgi.framework.ServiceException: Service factory returned null. (Component: com.day.cq.replication.impl.transport.RepositoryTransportHandler (507)))

My DS bundle version is:

Version2.1.0.B001
Bundle Locationlaunchpad:/WEB-INF/resources/install/9/org.apache.felix.scr-1.8.2.jar

Seems like a general problem. Do you have any ideas why?

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6 replies

smacdonald2008
smacdonald2008
Level 10
Dec 14, 2017 2:07 AM UTC

This issue does not happen on a fresh install. I suspect the issue is related to an upgrade bug. I recommend opening a ticket for this.

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abhishekagg19
Employee
Dec 13, 2017 5:01 PM UTC

Are you having any UGC reverse replication related configuration in your AEM?

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abhishekagg19
Employee
Dec 13, 2017 10:28 AM UTC

Could you check if all the bundles are up properly?

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Anonymous
Dec 13, 2017 11:46 AM UTC

Hey thanks for your reply.

Yes all bundles are running. I read here Apache Felix - Users - Service Factory returned null that updating the org.apache.felix.sc bundle resolved the issue. But mine is already up to date.

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Anonymous
Dec 13, 2017 1:57 PM UTC

I just compared my bundles with the ones of a fresh AEM 6.3 installation and found the following differences:

Missing bundles:

  • com.adobe.cq.screens.com.adobe.cq.screens.sessions AEM Screens - Core (Session Support) 1.2.4
  • com.adobe.cq.core.wcm.components.core Adobe Experience Manager Core WCM Components Core Bundle 1.0.2
  • com.adobe.granite.crypto.file Adobe Granite Crypto Bundle Key Provider 0.0.8
  • com.adobe.granite.crypto.config Adobe Granite Crypto Configuraton 0.0.2
  • com.adobe.granite.jetty.ssl Adobe Granite SSL ContextFactory for Jetty 0.0.14
  • com.adobe.granite.socketio Adobe Granite SocketIO - Core 0.0.6
  • org.apache.felix.http.jetty Apache Felix Http Jetty 3.4.0.B002
  • com.adobe.cq.sample.we.retail.core We.Retail - Core 2.0.2
  • we.retail.client.app.core We.Retail Client App - Core 1.0.14

Version mismatch:

  • org.apache.felix.webconsole.plugins.event Apache Felix Web Console Event Plugin 1.1.4 / 1.1.0

Bundles which are not installed on a fresh installation:

  • com.adobe.granite.installer.patch Adobe Granite Patch Installer 0.0.6
  • com.adobe.cq.social.cq-social-blog AEM Social Communities Blog - Bundle 1.1.7
  • com.adobe.cq.social.cq-social-storage AEM Social Communities Storage - Bundle 1.0.20
  • org.apache.felix.http.bridge Apache Felix Http Bridge 3.0.16
  • biz.aQute.bndlib aQute Bundle Tool Library 1.43.0
  • com.day.cq.cq-activitystreams-api Day Communique 5 Activity Streams API 5.6.2
  • com.day.cq.cq-activitystreams-core Day Communique 5 Activity Streams Core 5.7.4
  • com.day.cq.cq-apns-client Day Communique 5 APNS Client 0.1.6
  • com.day.cq.cq-apns-core Day Communique 5 APNS Core 5.4.0
  • com.day.cq.mcm.cq-mcm-silverpop-integration Day Communique 5 MCM SilverPop Integration 1.1.6
  • com.google.gson Gson 2.3
  • com.day.commons.osgi.wrapper.joda-time joda-time bundle 1.6.0.0002
  • com.day.cq.dam.commons.nekohtml nekohtml bundle 0.9.5

I don't see anything suspicious here though.

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