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Kishore_Kumar_
Kishore_Kumar_
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June 25, 2020
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Service Pack Upgrade from 6.4.7 to 6.4.8

  • June 25, 2020
  • 2 replies
  • 1770 views

hi team,

Please let me know if we can install 6.4.8 Service Pack in a instance which already has 6.4.7 SP installed. I tried to install with force upload option, since SP is cumulative pack of previous fixes, i thought it will work, But my instance is still pointing to 6.4.7 under "/system/console/productinfo". 

Please let me know if it needs to be installed only with 6.4.0 instance.

 

 

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Best answer by Nirmal_Jose

Hi @kishore_kumar_ ,

 

Yes, it can be installed. If product info is not showing the right value, most probably this means the service pack installation didn't happen properly. Once successfully installed, it show the below log lines in error.log

 

25.01.2020 00:22:40.264 *INFO* [Thread-1572] updater.aem-service-pkg Service [27311, [org.apache.sling.installer.api.tasks.InstallTaskFactory]] ServiceEvent UNREGISTERING 25.01.2020 00:22:40.266 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Removing updater itself from installer... 25.01.2020 00:22:40.267 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Waiting for service org.osgi.service.event.EventAdmin... 25.01.2020 00:22:40.267 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Service org.osgi.service.event.EventAdmin is now available 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.startup.impl.InstallerListener Bundle updater.aem-service-pkg (597) update is over 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Send event with topic com/adobe/granite/installer/updater and properties {name=updater.aem-service-pkg, wait=false, id=597} 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Finished updater AEM-6.4-Service-Pack-7 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Getting repository service... 25.01.2020 00:22:40.269 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Got repository service 25.01.2020 00:22:40.269 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Removing bundle at /libs/system/aem-service-pkg-6.4.8/install/1/updater.aem-service-pkg-1.0.0.jar... 25.01.2020 00:22:40.613 *INFO* [JcrInstaller.3] org.apache.sling.installer.provider.jcr.impl.JcrInstaller Removing resource from OSGi installer: [/libs/system/aem-service-pkg-6.4.8/install/1/updater.aem-service-pkg-1.0.0.jar] 25.01.2020 00:22:40.625 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent STOPPING 25.01.2020 00:22:40.627 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent STOPPED 25.01.2020 00:22:40.628 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent UNRESOLVED 25.01.2020 00:22:40.628 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent UNINSTALLED 25.01.2020 00:22:40.672 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Uninstalled bundle updater.aem-service-pkg [597] from resource TaskResource(url=jcrinstall:/libs/system/aem-service-pkg-6.4.8/install/1/updater.aem-service-pkg-1.0.0.jar, entity=bundle:updater.aem-service-pkg, state=UNINSTALL, attributes=[org.apache.sling.installer.api.tasks.ResourceTransformer=:30:25:, Bundle-SymbolicName=updater.aem-service-pkg, Bundle-Version=1.0], digest=1579911451353) 25.01.2020 00:22:40.672 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent PACKAGES REFRESHED 25.01.2020 00:22:40.677 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Content Package AEM-6.4-Service-Pack-8 Installed successfully 25.01.2020 00:22:40.680 *INFO* [CM Event Dispatcher (Fire ConfigurationEvent: pid=org.apache.sling.jcr.base.internal.LoginAdminWhitelist.fragment.664ea920-cf92-4701-aa4c-07230e73dc71)] org.apache.sling.jcr.base.internal.LoginAdminWhitelist WhitelistFragment removed 'bundleupdater: [updater.aem-service-pkg]' 25.01.2020 00:22:40.681 *INFO* [CM Event Dispatcher (Fire ConfigurationEvent: pid=org.apache.sling.jcr.base.internal.LoginAdminWhitelist.fragment.664ea920-cf92-4701-aa4c-07230e73dc71)] org.apache.sling.jcr.base Service [org.apache.sling.jcr.base.internal.LoginAdminWhitelist.fragment.664ea920-cf92-4701-aa4c-07230e73dc71,18614, [org.apache.sling.jcr.base.internal.WhitelistFragment]] ServiceEvent UNREGISTERING 25.01.2020 00:22:40.716 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Full package refreshing 25.01.2020 00:22:40.716 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Waiting up to 90 seconds for bundles refresh 25.01.2020 00:22:40.716 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent PACKAGES REFRESHED 25.01.2020 00:22:40.716 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Done full package refresh 25.01.2020 00:22:55.190 *INFO* [oak-repository-executor-1] com.adobe.granite.repository Service [27401, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent REGISTERED

 

You can grep for any of these lines in your error log to confirm.

Check [1] and see if there are any nodes present below. This means the installation is not complete. You can delete the node and try installing again. 

 

[1] - system/sling/installer/jcr/pauseInstallation

 

2 replies

Nirmal_Jose
Nirmal_JoseAccepted solution
Employee
June 25, 2020

Hi @kishore_kumar_ ,

 

Yes, it can be installed. If product info is not showing the right value, most probably this means the service pack installation didn't happen properly. Once successfully installed, it show the below log lines in error.log

 

25.01.2020 00:22:40.264 *INFO* [Thread-1572] updater.aem-service-pkg Service [27311, [org.apache.sling.installer.api.tasks.InstallTaskFactory]] ServiceEvent UNREGISTERING 25.01.2020 00:22:40.266 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Removing updater itself from installer... 25.01.2020 00:22:40.267 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Waiting for service org.osgi.service.event.EventAdmin... 25.01.2020 00:22:40.267 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Service org.osgi.service.event.EventAdmin is now available 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.startup.impl.InstallerListener Bundle updater.aem-service-pkg (597) update is over 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Send event with topic com/adobe/granite/installer/updater and properties {name=updater.aem-service-pkg, wait=false, id=597} 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Finished updater AEM-6.4-Service-Pack-7 25.01.2020 00:22:40.268 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Getting repository service... 25.01.2020 00:22:40.269 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Got repository service 25.01.2020 00:22:40.269 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Removing bundle at /libs/system/aem-service-pkg-6.4.8/install/1/updater.aem-service-pkg-1.0.0.jar... 25.01.2020 00:22:40.613 *INFO* [JcrInstaller.3] org.apache.sling.installer.provider.jcr.impl.JcrInstaller Removing resource from OSGi installer: [/libs/system/aem-service-pkg-6.4.8/install/1/updater.aem-service-pkg-1.0.0.jar] 25.01.2020 00:22:40.625 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent STOPPING 25.01.2020 00:22:40.627 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent STOPPED 25.01.2020 00:22:40.628 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent UNRESOLVED 25.01.2020 00:22:40.628 *INFO* [OsgiInstallerImpl] updater.aem-service-pkg BundleEvent UNINSTALLED 25.01.2020 00:22:40.672 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Uninstalled bundle updater.aem-service-pkg [597] from resource TaskResource(url=jcrinstall:/libs/system/aem-service-pkg-6.4.8/install/1/updater.aem-service-pkg-1.0.0.jar, entity=bundle:updater.aem-service-pkg, state=UNINSTALL, attributes=[org.apache.sling.installer.api.tasks.ResourceTransformer=:30:25:, Bundle-SymbolicName=updater.aem-service-pkg, Bundle-Version=1.0], digest=1579911451353) 25.01.2020 00:22:40.672 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent PACKAGES REFRESHED 25.01.2020 00:22:40.677 *INFO* [Thread-1572] com.adobe.granite.installer.Updater Content Package AEM-6.4-Service-Pack-8 Installed successfully 25.01.2020 00:22:40.680 *INFO* [CM Event Dispatcher (Fire ConfigurationEvent: pid=org.apache.sling.jcr.base.internal.LoginAdminWhitelist.fragment.664ea920-cf92-4701-aa4c-07230e73dc71)] org.apache.sling.jcr.base.internal.LoginAdminWhitelist WhitelistFragment removed 'bundleupdater: [updater.aem-service-pkg]' 25.01.2020 00:22:40.681 *INFO* [CM Event Dispatcher (Fire ConfigurationEvent: pid=org.apache.sling.jcr.base.internal.LoginAdminWhitelist.fragment.664ea920-cf92-4701-aa4c-07230e73dc71)] org.apache.sling.jcr.base Service [org.apache.sling.jcr.base.internal.LoginAdminWhitelist.fragment.664ea920-cf92-4701-aa4c-07230e73dc71,18614, [org.apache.sling.jcr.base.internal.WhitelistFragment]] ServiceEvent UNREGISTERING 25.01.2020 00:22:40.716 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Full package refreshing 25.01.2020 00:22:40.716 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Waiting up to 90 seconds for bundles refresh 25.01.2020 00:22:40.716 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent PACKAGES REFRESHED 25.01.2020 00:22:40.716 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Done full package refresh 25.01.2020 00:22:55.190 *INFO* [oak-repository-executor-1] com.adobe.granite.repository Service [27401, [org.apache.jackrabbit.oak.api.jmx.SessionMBean]] ServiceEvent REGISTERED

 

You can grep for any of these lines in your error log to confirm.

Check [1] and see if there are any nodes present below. This means the installation is not complete. You can delete the node and try installing again. 

 

[1] - system/sling/installer/jcr/pauseInstallation

 

    vanegi
    vanegi
    Employee
    June 25, 2020

    Hi Kishore,

    Yes, you can install 6.4.8 service pack on top of an instance which already has 6.4.7 SP installed. It should reflect the version fine under http://localhost:4504/system/console/status-productinfo.

     

    Can you check the status of http://localhost:4504/system/console/bundles.json  and verify if all bundles are up and running? Have you tried restarting the instance as well?

     

    Thanks,

    Vaishali

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