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pakram
pakram
Level 2
October 16, 2015
Solved

Sidekick Missing Components

Having an issue where some users are missing components in the sidekick. It appears to only happen on a few pages even though there is only a single template. When we check the page in design mode all the components are checked they just don't show up in the sidekick. If we delete the page and make a new one, the components show up again. We tried clearing browser cache/clientlibs, deleting compiled jsp's, rebooting the server without any success.

Anyone had this issue and/or know what's going on? Any ideas what we can do to debug it?

6.0 + SP2
Java 1.79

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MaverickhsAccepted solution
New Participant
October 16, 2015

Hi

Actually its not Browser or servers problem, the sidekick misses the component component in one of the following cases:

Either it takes earlier reference from /content/<your page name> or the jsp of your component results in error. So instead of deleting the complete page just remove the references of the components under /content

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1 reply

MaverickhsAccepted solution
New Participant
October 16, 2015

Hi

Actually its not Browser or servers problem, the sidekick misses the component component in one of the following cases:

Either it takes earlier reference from /content/<your page name> or the jsp of your component results in error. So instead of deleting the complete page just remove the references of the components under /content

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