Some images are not showing up in Side Panel | Community
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Lalitha_j
Level 2
Nov 16, 2022 12:35 AM UTC
Solved

Some images are not showing up in Side Panel

Hi,

 

I have noticed only some images are showing up in the side panel. I tried publishing them and searching by folder path and name. Please confirm what could be the reason for some images not showing up in the side panel.

Thanks.

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Mohit_KBansal
Mohit_KBansalAccepted solution
Employee
Nov 16, 2022 4:42 AM UTC

Firstly, I do not see any relation b/w asset visibility in the side panel and its published status.

Ideally, assets should be visible inside panel as soon as you upload them in Author instance, if not, try the following:

  1. Check if your bundles are in an active state
  2. Check if the indexing of assets is working fine. If you have updated the dam index, try reverting or reindexing.
  3. Try uploading the same image on a fresh AEM instance and see if it works there.

I believe it may be due to the indexing of assets. 

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4 replies

Mohit_KBansal
Mohit_KBansalAccepted solution
Employee
Nov 16, 2022 4:42 AM UTC

Firstly, I do not see any relation b/w asset visibility in the side panel and its published status.

Ideally, assets should be visible inside panel as soon as you upload them in Author instance, if not, try the following:

  1. Check if your bundles are in an active state
  2. Check if the indexing of assets is working fine. If you have updated the dam index, try reverting or reindexing.
  3. Try uploading the same image on a fresh AEM instance and see if it works there.

I believe it may be due to the indexing of assets. 

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    KNan
    New Participant
    Nov 16, 2022 12:50 AM UTC

    Hi

    Images will be visible on side panel based on the last modification date/date it was imported into the DAM. When you publish the asset on author it will be replicated to publish once the activation is complete.

    Please check in the below location if the replication has been processed or queued because of any issue.

    http://localhost:4502/etc/replication/agents.author.html

    Until the asset is published it will not be visible on the side panel.

     

    Thanks

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      Lalitha_jAuthor
      Level 2
      Nov 16, 2022 1:05 AM UTC

      Hi Kannan_C,

       

      Thanks for the reply. I see that the asset was published successfully and I am able to browse it using the publish URL. However the image is still not visible in the side panel either using path or the asset name.

      PREVIEW
       
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        KNan
        New Participant
        Nov 16, 2022 1:19 AM UTC

        Hi

        Please check this 

        https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/images-not-showing-up-in-side-panel/td-p/303017

         

        please ignore if already seen.

         

        Thanks

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