Sometime Action bar is not getting displayed in the Granite UI selection mode | Community
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umamaheswariy65
Level 3
Oct 24, 2017 8:49 PM UTC
Solved

Sometime Action bar is not getting displayed in the Granite UI selection mode

Hi Team,

We started using the Touch UI recently and we have observed that after the selection of a page in the sites sometimes not able to see the action bar until unless clear browser hard cache or close that session and log in again.

This is not happening on the fresh browser and first time in the browser but this is happening from the next time onwards. 

Are there any suggestions to fix/anyone facing the same problem/?

Thanks In Advance

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smacdonald2008
smacdonald2008Accepted solution
Level 10
Oct 25, 2017 7:50 PM UTC

I recommend using only Touch UI. I have never seen an issue like this while working in the Touch UI.

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6 replies

umamaheswariy65Author
Level 3
Oct 27, 2017 10:18 PM UTC

Hi Scott,

wanted to update this even after started using Touch UI also I am seeing the issue.

I am uploading the screenshot here for reference.

Thanks

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umamaheswariy65Author
Level 3
Oct 26, 2017 7:37 PM UTC

Sure, we are planning to do that in future soon. Last year we had to use the Classical UI for some reasons. 

Thanks

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smacdonald2008
smacdonald2008Accepted solution
Level 10
Oct 25, 2017 7:50 PM UTC

I recommend using only Touch UI. I have never seen an issue like this while working in the Touch UI.

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umamaheswariy65Author
Level 3
Oct 24, 2017 10:13 PM UTC

Hi scott,

Thanks :).   Seems like this happening because of the classical UI default author mode. By default, our author mode is classical UI in a couple of instances.  Just updated to the Touch UI and not seen so far. I could update more details soon about scenarios.

Even though our default author mode to classical UI but we are in sites.html page and we are trying to perform the actions in granite UI. Is this suppose not to work as it is?

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smacdonald2008
smacdonald2008
Level 10
Oct 24, 2017 9:00 PM UTC

Also - please post a screen shot.

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smacdonald2008
smacdonald2008
Level 10
Oct 24, 2017 8:59 PM UTC

Are you seeing this in an AEM sample site - like We retail. I would like to see if this can be reproduced.

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