Still having Authentication Failed on author instance

Forum|Forum|10 years ago
October 16, 2015
8 replies
1879 views

Since many hours I can't fix the same error as It was asked in 2013 in the link bellow

Can't open <server>:<port>:4502.

The blank page shows

"Authentication Failed" and the URL would change to:

http://mysite:4502/system/sling/cqform/defaultlogin.html?resource=%2F&$$login$$=%24%24logi n%24%24

https://forums.adobe.com/thread/1063965

Tried every thing:

deleted some directories to make free space

Comment Out Authentication header in dispatcher.any

restarted Apache

restarted Adobe

reinstalled Adobe.

Haven't restarted the server, as it is remote, and I can't reach the IT.

Any help?

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Best answer by Sham_HC

There are couple of reasons. You should go with checking configurations of com.day.cq.auth.impl.LoginSelectorHandler & org.apache.sling.auth.core.impl.SlingAuthenticator

File a support ticket, organize call with support + IT (to verify aem launchpad healthness) + yourself.

Sham_HCAccepted solution

New Participant

There are couple of reasons. You should go with checking configurations of com.day.cq.auth.impl.LoginSelectorHandler & org.apache.sling.auth.core.impl.SlingAuthenticator

File a support ticket, organize call with support + IT (to verify aem launchpad healthness) + yourself.

O

ogill

Employee

You said you "reinstalled Adobe", did you delete your old instance and create a new instance?

Xena_bcnAuthor

New Participant

Thank you for your reply.

The Adobe CQ both instances were working finely until that moment I imported DAM.

Xena_bcnAuthor

New Participant

yes I deleted the whol author folder and unpacked the quickinstall.jar