Tags are nto visible when accesign from AEM sites/consoles (aem/tags) | Community
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learningguy
Level 2
Jun 27, 2022 7:39 PM UTC
Solved

Tags are nto visible when accesign from AEM sites/consoles (aem/tags)

Hi Team,

I am facing a weird scenario. When I go to tags inmy AEM console i do nto see any tags are loaded . it is just showign an empty page. Tags are existing in crx/backend but not getting pulled on localhost:4502/aem/tags.

DId anybody face this issue?

Also, it seems due to above issue , even when I am pulling tags for a particular CF/resource through tag manger API that is also giving me empty list.

Plz let me know if any body has seen this and fixed the issue.

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SantoshSai
SantoshSaiAccepted solution
New Participant
Jun 27, 2022 8:38 PM UTC

AEM 6.4.8


@learningguy 

On AEM 6.4 onwards tags will store under /content/cq:tags whereas in the earlier versions they were storing under /etc/tags.
 
Try this once.
  1. Move your all tags under /etc/tags to /content/cq:tags and remove /etc/tags folder
  2. Via the AEM Web Console, restart the Day Communique 5 Tagging OSGi bundle at http://localhost:4502/system/console/bundles/com.day.cq.cq-tagging for AEM to recognize the New Location contains content and should be used.

In some place there might be old etc/tags path configured in your code. Please try starting new AEM instance without your code and check if it works.

Santosh Sai
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7 replies

vanegi
vanegi
Employee
Jun 28, 2022 7:55 AM UTC

Hi @learningguy,

Please review the following official doc [0] which has details on explanation of the given issue. AEM 6.4 and newer will fall back to /etc/tags if this directory exists and at least one tag or namespace exists there.

So to fix this issue, please try out below steps:

 

1) Rename /etc/tags to something different or move the /etc/tags to /tmp directory. Please note, there should not be any folder like tags present under /etc. 

 

2) Via the AEM Web Console, restart the Day Communique 5 Tagging OSGi bundle at https://serveraddress:serverport/system/console/bundles/com.day.cq.cq-tagging for AEM to recognize the New Location contains content and should be used.

 

[0]: https://experienceleague.adobe.com/docs/experience-manager-64/deploying/restructuring/all-repository-restructuring-in-aem-6-4.html?lang=en#tags

Thanks!!

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    SantoshSai
    SantoshSai
    New Participant
    Jun 27, 2022 8:13 PM UTC

    Hi @learningguy ,

    Can you give us some background please? AEM Version, Any upgradation done recently? Also would be appreciated if you pass some tags locations and screenshot of node properties.

    Regards,

    Santosh 

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    Santosh Sai
      learningguyAuthor
      Level 2
      Jun 27, 2022 8:24 PM UTC

      Hi Santosh,

      No, we have not done any  upgradation. belwo is the AEM console that shows nto tasg

      however in backend, i see tags are there  under/content

       when i creaet a new tag now it is creating under /etc/tags and then this tags comes fine in console , but no tags from /content/cq;tags are comming in AM console

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        SantoshSai
        SantoshSai
        New Participant
        Jun 27, 2022 8:29 PM UTC

        @learningguy Which version of AEM you are using?

         

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        Santosh Sai
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