Too many articles in collection? /"content not found" | Community
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shayna_premierg
New Participant
August 5, 2015
Solved

Too many articles in collection? /"content not found"

I am creating an app and have 52 pages of editorial content which are loading fine, then I began adding in our advertisements and would keep getting the "content Not Found" screen on my preview app. I removed said ads and started adding smaller amounts back in, I've discovered I can only add in 48 ads in addition to my 52 pages on editorial before I get the same "content not found" response on my iPad. Is there a file size limit or some other restraint I am unaware of for previewing the app on your iPad? Is there a work-around?

Thanks,

Shayna

after further messing around, I believe I've discovered a 100 article cap per collection, is that correct?

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Neil_Enns_-_Ado
Neil_Enns_-_AdoAccepted solution
Employee
August 5, 2015

There is no limit on the number of articles in a collection. I suggest calling product support for assistance with this, you can find contact information in the DPS portal by looking in the left rail and selecting Support.

Neil

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5 replies

bobbr3212
Employee
August 6, 2015

Contact your Master Admin for access to Support information.

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Neil_Enns_-_Ado
Neil_Enns_-_Ado
Employee
August 5, 2015

Are you on a trial account? That’s likely why.

Neil

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shayna_premiergAuthor
New Participant
August 5, 2015

my support and analytics are grayed out and not clickable. And if I go through contact customer care, it takes me right back to the same left rail.

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Neil_Enns_-_Ado
Neil_Enns_-_AdoAccepted solution
Employee
August 5, 2015

There is no limit on the number of articles in a collection. I suggest calling product support for assistance with this, you can find contact information in the DPS portal by looking in the left rail and selecting Support.

Neil

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Conteúdo_Digita
Level 2
August 5, 2015

Hello

I see this message many times in my project. For more than one reason.

Check:

a. OVERLAYS name with special caracters. Ex.: "Button #223", "Botão 334", "Multistate @233".

b. OVERLAY ASSETS with special caracters in the file names. Images, videos, mp3, ads, etc... Remove spaces and other special caracters.

Work's for me.

Leo

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