Unable to access pptx and docx extensions on disptacher | Community
Skip to main content
B_Sravan
B_Sravan
New Participant
May 21, 2022 9:27 AM UTC
Solved

Unable to access pptx and docx extensions on disptacher

I have enabled the extensions in filters too.

/0010 { /type "allow" /extension '(css|eot|gif|ico|jpeg|jpg|js|gif|pdf|png|svg|swf|ttf|woff|woff2|html|pptx|docx)' /path "/content/*" } 

I am able to access the other extensions too but not these. These extensions are working on author and publish but not on dispatcher, any thoughts here?
Thank you.

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
B_Sravan
B_SravanAccepted solution
New Participant
May 23, 2022 4:58 PM UTC

@arunpatidar @shashi_mulugu , thank you for replying.

the issue was with symbolic links, I have resolved it now.

View reply

5 replies

B_Sravan
B_SravanAuthorAccepted solution
New Participant
May 23, 2022 4:58 PM UTC

@arunpatidar @shashi_mulugu , thank you for replying.

the issue was with symbolic links, I have resolved it now.

Translate
    Shashi_Mulugu
    Shashi_Mulugu
    New Participant
    May 23, 2022 2:53 PM UTC

    @b_sravan I have seen your replies to Arun. Can you check if filter which is getting execcuted for the first case, in multiple scenarios, if we have multiple publish farms and in that the filters can be of different paths, and depends on the Publish farm it gets executed for that request, you have to follow thru the same the filter configuration.

     

    Hardway is You can try by removing couple of extensions which is working and confirm if you are modifying the correct file.

    Translate
      arunpatidar
      arunpatidar
      New Participant
      May 21, 2022 11:43 AM UTC

      Hi,

      Do you have deny rule after this rule?

      can you also try changing the rule id?

      /0410 { /type "allow" /extension '(css|eot|gif|ico|jpeg|jpg|js|gif|pdf|png|svg|swf|ttf|woff|woff2|html|pptx|docx)' /path "/content/*" } 

       

      Translate
      Arun Patidar
        B_Sravan
        B_SravanAuthor
        New Participant
        May 21, 2022 1:29 PM UTC

        No @arunpatidar, there aren't any deny rule regarding those extensions.

        only deny rules after that are the following:

        # Deny content grabbing for greedy queries and prevent un-intended self DOS attacks
        /0017 { /type "deny" /selectors '(feed|rss|pages|languages|blueprint|infinity|tidy|sysview|docview|query|[0-9-]+|jcr:content)' /extension '(json|xml|html|feed)' }

        # Deny authoring query params
        /0018 { /type "deny" /method "GET" /query "debug=*" }
        /0019 { /type "deny" /method "GET" /query "wcmmode=*" }

         I tried changing the rule id but no luck. 

        Translate
          arunpatidar
          arunpatidar
          New Participant
          May 22, 2022 1:17 PM UTC

          Can you check the dispatcher log in debugger mode?

          Translate
          Arun Patidar
            Terms & ConditionsAccessibility statement

            Loading footer...