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Unable to impersonate in AEM cloud author instance

Hi All,

Unable to impersonate in AEM cloud author instance. any idea what can be the issue here ?

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Best answer by Himanshu_Jain

Are you logged in as admin?Also check the user you are trying to impersonate exist in the user console of aem ( not cloud manager).

New Participant

I have this issue too. the accepted solution is not a solution.

How can I impersonate a user in AEM Cloud?

New Participant

Solved!

New Participant

Hi,

How did you solve it?

I am unable to impersonate too. Got all rights as admin.

Thanks

New Participant

Please check the access of your "user". If you have logged in as an admin. Then you should be able to impersonate to any user.

Please check in another instance, to check if this is specific to your local instance or any instance where you are trying.

Thanks!

New Participant

Yeah , my user is in admin user group. or you referring to an admin user ?

Himanshu_JainAccepted solution

New Participant

Are you logged in as admin?Also check the user you are trying to impersonate exist in the user console of aem ( not cloud manager).

Himanshu Jain

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