Unable to upload package in fresh local AEM 6.4 instance | Community
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pradeepd1320668
pradeepd1320668
Level 2
Jun 1, 2020 11:16 AM UTC
Solved

Unable to upload package in fresh local AEM 6.4 instance

Hi All,

 

I am  unable to upload package in AEM 6.4 local  AEM instance, earlier i used to upload and install successfully.

I though something is wrong so i deleted crx-quickstart folder and started afresh through jar file.

Still i am unable to upload and install the package.

 

Please advise. 

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    nidhip010816
    nidhip010816Accepted solution
    Employee
    Jun 1, 2020 12:56 PM UTC

    Hello Pradeep,

     

    This is a known issue which is currently being worked upon by AEM Development team under internal ticket ID -- GRANITE-30226. This is specifically seen with browser - Google Chrome(83.0.4103.61). You could test this on any other browser and it should work fine for the time being. 

     

    This has been fixed for AEM 6.5.6.0 (Releasing on Sept 3rd, 2020) & AEM 6.4.8.2. [NPR-33714], I hope this would help your concern. 🙂 

     

    Warm regards,

    Nidz.

     

     

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    8 replies

    ms114
    Employee
    Jun 3, 2020 5:57 AM UTC

    hello @pradeepd1320668 

     

    Please raise a support ticket and you would be given a fix for this.

     

    Regards,

    Manish Singh

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      nidhip010816
      nidhip010816Accepted solution
      Employee
      Jun 1, 2020 12:56 PM UTC

      Hello Pradeep,

       

      This is a known issue which is currently being worked upon by AEM Development team under internal ticket ID -- GRANITE-30226. This is specifically seen with browser - Google Chrome(83.0.4103.61). You could test this on any other browser and it should work fine for the time being. 

       

      This has been fixed for AEM 6.5.6.0 (Releasing on Sept 3rd, 2020) & AEM 6.4.8.2. [NPR-33714], I hope this would help your concern. 🙂 

       

      Warm regards,

      Nidz.

       

       

      Translate
        Sameer-Bhalerao
        Employee
        Jun 1, 2020 12:11 PM UTC

        Is it only with Chrome or Chromium based browser after you did chrome browser update. If yes then there are two things:

        1. Download  a patch from https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/package-manager-suddenly-stop-working-in-chrome-or-chromium/td-p/364506

        2. Upload using any other browser and install the package. One installed, chrome will also start working as expected.

         

        However all things are only for chrome. Did you try with other browsers?

         

        Thanks!

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          Hamid1350
          Employee
          Jun 1, 2020 12:11 PM UTC

          Are you using the latest chrome version i.e. 83.0.4103.61 ? It seems the latest chrome version causes similar issues (package upload failure).

          Can you try using a different browser to verify ? There is a JIRA opened to further investigate the issue.

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            pradeepd1320668
            pradeepd1320668Author
            Level 2
            Jun 1, 2020 1:02 PM UTC
            Yes i am using chrome latest version 83.0.4103.61 I am able to install using IE browser.
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            Shashi_Mulugu
            Shashi_Mulugu
            New Participant
            Jun 1, 2020 11:19 AM UTC

            @pradeepd1320668  Can you please elaborate what exactly is the issue and capture some logs from error.log?

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              pradeepd1320668
              pradeepd1320668Author
              Level 2
              Jun 1, 2020 1:04 PM UTC
              Thank you everyone. I am managing with IE for now.
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