unable to use RTE hyperlink when component added in template structure. | Community
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Pavan_Kalyan-1
Pavan_Kalyan-1
Level 3
Aug 3, 2022 1:54 PM UTC
Solved

unable to use RTE hyperlink when component added in template structure.

Hi team,

I have RTE for a text field and it is working fine on the page but when adding the same component in Structure of the template. and below are the errors in the console logs.
can anyone help me with this.?

 

Thanks in advance

 

 

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DEBAL_DAS
DEBAL_DASAccepted solution
New Participant
Aug 6, 2022 2:08 PM UTC

@pavan_kalyan-1 ,

 

I have added We.retail text component [RTE] in We.retail template structure but not getting error in console log -

 

Could you please check the relevant client library. I feel that clientlib is getting loaded while accessing structure of the template.

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2 replies

DEBAL_DAS
DEBAL_DASAccepted solution
New Participant
Aug 6, 2022 2:08 PM UTC

@pavan_kalyan-1 ,

 

I have added We.retail text component [RTE] in We.retail template structure but not getting error in console log -

 

Could you please check the relevant client library. I feel that clientlib is getting loaded while accessing structure of the template.

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    arunpatidar
    arunpatidar
    New Participant
    Aug 3, 2022 2:17 PM UTC

    Hi,

    Can you check if underscore clientlibs is loading? I think you should check what is undefined in the above console error.

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    Arun Patidar
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