Upgrading from AEM6.0 to AEM6.3 | Community
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_SumitSinghal
Level 4
Aug 23, 2017 7:38 AM UTC

Upgrading from AEM6.0 to AEM6.3

Hi Team,

I am getting the below error while upgrading the instance from AEM6.0 to AEM6.3.  Siteadmin , damadmin , useradmin is opening with blank screen.

*ERROR* [sling-default-12-Registered Service.3498] org.apache.sling.commons.scheduler.impl.QuartzScheduler Exception during job execution of org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup@687c2cbf : Can't create child on a synthetic root

java.lang.IllegalArgumentException: Can't create child on a synthetic root

at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.create(ResourceResolverImpl.java:1156)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:656)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.distribution.packaging.impl.DistributionPackageUtils.getPackagesRoot(DistributionPackageUtils.java:282)

at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageBuilder.getPackages(ResourceDistributionPackageBuilder.java:245)

at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup.run(ResourceDistributionPackageCleanup.java:61)

at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java:118)

at org.quartz.core.JobRunShell.run(JobRunShell.java:202)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Thanks in advance

Sumit

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11 replies

subrato_kha
subrato_kha
Level 4
Oct 22, 2018 1:27 PM UTC

installing SP3 solves the issue.

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leoberliant
Employee
Sep 27, 2018 1:33 PM UTC

If you have an access to CRXDe -> package manager try to install SP3: AEM 6.3.3.0 Release Notes

In a case when a package manager is not reachable stop AEM, create .../crx-quickstart/install folder, place SP3 zip into it and start AEM. SP3 will be installed while AEM is starting up.

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subrato_kha
subrato_kha
Level 4
Sep 26, 2018 7:37 PM UTC

Hi ,

I am also facing the same issue. Is there a solution available ?

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smacdonald2008
smacdonald2008
Level 10
Sep 26, 2018 10:43 PM UTC

If you are following the offiical AEM Docs here- -

Upgrading to AEM 6.3

And something breaks - this is an issue for customer support. You need to report this so the ENG team can fix it. It should be working as per the AEM product docs.

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subrato_kha
subrato_kha
Level 4
Sep 18, 2018 2:11 PM UTC

Hi ,

Was there a solution to this. I am also facing the same issue.

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indrasena_reddy
indrasena_reddy
Level 2
Mar 25, 2018 11:18 AM UTC

Hi Sumit,

We are facing same issue while upgrading 6.1 to 6.3. How did you solve this "Can't create child on a synthetic root" issue. Can you please post the solution here.

Thanks

Indrasena Reddy

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anushap40132887
Level 3
Jul 13, 2018 10:26 AM UTC

Hi indrasena reddyc20610255​,@SumitSinghal  Were you able to resolve this issue? Could you please post the solution here.

Thanks,

Anusha

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radhakrishnan72
Level 2
Feb 23, 2018 8:20 AM UTC

Hi all,

             i have seen the same exception when there is no proper permission are not to create new node in the specified location. I have added everyone group to root folder. It has solved this exception for me.

Thanks & Regards,

Radhakrishna.

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jiaBai
Level 3
Sep 1, 2017 7:40 AM UTC

Hi Sumit,

I got the same exception with you, do you find the solution for this?

Thanks.

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smacdonald2008
smacdonald2008
Level 10
Sep 5, 2017 6:18 PM UTC

This is a product bug - this should not be happening - please open a support ticket.

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prestonModOp
Level 3
Jan 18, 2018 11:21 PM UTC

Is there a solution for this yet?

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