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BigT168
New Participant
October 16, 2015
Solved

Url in the browser gets stripped after cf#

  • October 16, 2015
  • 13 replies
  • 3528 views

In Firefox and IE, sometimes, when clicking a link within a page, the next page is loaded but the path in the browser is stripped to become http://server:port/cf#_. I didn't see any error message in the console. 

Does anyone know what's the issue and how to resolve it?

Thanks.

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Best answer by Sham_HC

Have you overlayed any oob component especially Util.js .  Otherwise in firebug are you seeing any javascript errors. If not in network tab on what point it stops?  File a daycare & specialist will assist you.

Thanks,

Sham

Tweet: adobe_sham

13 replies

kautuk_sahni
kautuk_sahni
Employee
September 9, 2016

asn_177 wrote...

HI Kautuk,

Thanks you for all help.

Trying to understand the answer provided , its a standalone author instance so why a load balancer would come into picture?BTW we are using 5.6.1

 

I will forward your response back to the support team.

~kautuk

Kautuk Sahni
A
asn11
New Participant
September 9, 2016

HI Kautuk,

Thanks you for all help.

Trying to understand the answer provided , its a standalone author instance so why a load balancer would come into picture?BTW we are using 5.6.1

kautuk_sahni
kautuk_sahni
Employee
September 9, 2016

Hi Allhad

Please find below the answer from support team.

"If it is an http to https redirect happening then you would need hotfix 6922. if you are on AEM6.0 or if are are on AEM6.1 then you should install SP1.  This happens when HTTPS is terminated at the load balancer."

I hope this will help you.

 

Thanks and Regards

Kautuk Sahni

Kautuk Sahni
A
asn11
New Participant
September 8, 2016

Thanks Scott, that would be a great help.

I see an error on console tab of browser which says "Uncaught TypeError : cannot read property util of undefined" 

Few observations:

When I remove cf# from URL page loads just fine with showing sidekick but well not with content finder.

But as soon as we add cf# to url it gets changed to localhost:502/cf#_ with the above mentioned error in console.

smacdonald2008
smacdonald2008
New Participant
September 8, 2016

I am checking with the support team to see if there is a updated fix or KB for this issue. 

A
asn11
New Participant
September 8, 2016

HI All,

 

We are facing exactly same issue.

Did you get any solution to this ? or identified the root cause of this issue as to why it would happen?

Any help is really appreciated.

Thanks in advance.

Regards

smacdonald2008
smacdonald2008
New Participant
October 16, 2015

Read this older community thread:

https://forums.adobe.com/thread/1042245

Sham_HC
Sham_HC
New Participant
October 16, 2015

H BigT,

Is it happening for geometrixx also?  What ever the cases I have so far was due to custom implementation & especially conflicting with javascript library jquery without using clientlibrary and accessing with cdn urls. 

Thanks,

Sham

Twitter: @adobe_sham

TheRealUpWorks
TheRealUpWorks
New Participant
October 16, 2015

Hi Sham -

All JS and JS libs use clientlibs and are not pulled from a CDN. Any other thoughts or possibilities?

B
BigT168Author
New Participant
October 16, 2015

Thank you for the response.

However, it is not URL shortening we have the issue.

Here is the issue:

    When  you bring up a page under the CQ5 author, the URL as http://server:port/cf#/content/site/test.html in the Firefox or IE browser path, after the page is loaded, the path in the browser becomes http://server:port/cf#_, it stripped out the /content/site/test.html. But the same URL, it is fine under the Chrome.

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