Viewer Presets Editor - How to enable desktop, tablet and mobile buttons? | Community
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July 4, 2025

Viewer Presets Editor - How to enable desktop, tablet and mobile buttons?

  • July 4, 2025
  • 0 replies
  • 287 views

Hi Community,

I need to set hotspot styles for a component and on desktop it works just fine. But it seem, on mobile or tablet, the styles don't take effect. My guess is, that I am currently in the desktop editing view, so the changes only take effect on desktop.

Now I have the issue, that the buttons for changing the responsive view on the top left for desktop, tablet and mobile, are all disabled and non-clickable.

 

Here is a screenshot of my viewer preset editor view:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

My question is now:

How can I enable those responsive view buttons to set my config for also tablet and mobile hotspots?