Website is not rendering CSS and designs | Community
Skip to main content
amrit1993
New Participant
June 6, 2016
Solved

Website is not rendering CSS and designs

  • June 6, 2016
  • 5 replies
  • 3083 views

In our Dispatcher, designs for the website pages are present in the path /etc/docroot/mysiteWhenever we are open any page, in the console it is not loading the path of the designs (/etc/docroot/mysite). We found that the pages loads only the content but not the Css and designs. Please find the attached screenshot for one which is working fine and the other not working. We have checked the dispatcher settings as well by adding the rule to allow folders under /etc but it didnt worked out. Please provide your suggestions.

Similarly, in our Publish Instance the above mentioned issue is occuring whenever we tried to load any page without logging into the Publish Instance. But, if we logged-in and refresh the page, everything is working fine as expected. Not sure why the external users without logging into the publish instance are facing the above mentioned issue.

 

Update 1: While hitting the console I am getting the following error:

 http://my-dev.website.com/etc/clientcontext/legacy/config.json?path=%2F&cq_ck=1465275433288 404 (Not Found)

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Lokesh_Shivalingaiah

Give the 'read' permission to the group 'everyone' for the path in the publish instance. Hope that should fix the issue.

5 replies

amrit1993
amrit1993Author
New Participant
June 15, 2016

this was the issue after all, thanks a lot !

amrit1993
amrit1993Author
New Participant
June 7, 2016

Hi Lokesh

Thank you,

We have checked the permission for the anonymous user & everyone group and provided all the accesses but still the designs are not loading.

amrit1993
amrit1993Author
New Participant
June 7, 2016

Hi Kunal,

Thank you,

We have checked the permission for the anonymous user & everyone group and provided all the accesses but still the designs are not loading.

Lokesh_Shivalingaiah
Lokesh_ShivalingaiahAccepted solution
New Participant
June 6, 2016

Give the 'read' permission to the group 'everyone' for the path in the publish instance. Hope that should fix the issue.

Kunal_Gaba_
New Participant
June 6, 2016

Check whether annonymous has read permission on /etc/docroot folder on publish instance.