While accessing site through trailing slash and without trailing slash then it gives 403 forbidden error | Community
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bhagchand
New Participant
February 10, 2022
Solved

While accessing site through trailing slash and without trailing slash then it gives 403 forbidden error

  • February 10, 2022
  • 3 replies
  • 1464 views

Hi All,
Hope everyone well and doing great.
While accessing site through trailing slash and without trailing slash then it gives 403 forbidden error some time it works and some time not.
We have also debug this issue and found one reason that it may be due to cache. so can anyone please let me know how we clear dispatcher cache.

 

Thanks in advance.

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Best answer by milind_bachani

hi @bhagchand ,

 

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/content-delivery/caching.html?lang=en 

 

please refer the above page for understanding and cache flushing in AEM as CS. You can also reach out the INFRA team managing to get the cache flushed manually on PROD instances.

 

Thanks.

3 replies

Raja-Karuppsamy
Raja-Karuppsamy
New Participant
February 10, 2022

@bhagchand Please raise a Adobe case or reach out to Adobe CSE to clear the cache from Dispatcher/CDN if used.

Please check your cache dispatcher configuration and tail the dispatcher log to debug further on this issue.

 

Regards,

Raja

    milind_bachani
    milind_bachaniAccepted solution
    Employee
    February 10, 2022

    hi @bhagchand ,

     

    https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/content-delivery/caching.html?lang=en 

     

    please refer the above page for understanding and cache flushing in AEM as CS. You can also reach out the INFRA team managing to get the cache flushed manually on PROD instances.

     

    Thanks.

      DEBAL_DAS
      DEBAL_DAS
      New Participant
      February 10, 2022

      1. Please refer this https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-16568.html?lang=zh-Hant#:~:text=Go%20to%20http%3A%2F%2Faemhost,the%20IP%20of%20each%20dispatcher).&text=Configure%20Dispatcher%20Flush%20UI%20to,Refer%20to%20the%20documentation. to delete dispatcher cache without logging into the dispatcher server.

       

      https://adobe-consulting-services.github.io/acs-aem-commons/features/dispatcher-flush-ui/index.html

       

      2. Admin team members can help you clear the dispatcher cache after logging into dispatcher server. In this case they will ask you provide the resource path.

       

       

        B
        bhagchandAuthor
        New Participant
        February 10, 2022

        Hi @debal_das,

         

        Currently we are using AEM as CS so I think ACS commons are not supported and we want to flush cache on our production environment.

         

        Thanks

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