Workflow Email Notification pointing to wrong url

Forum|Forum|7 years ago
September 26, 2018
23 replies
11286 views

We recently migrated to AEM 6.4 and noticed all OOB workflow Email notification body content which also has URL mentioned pointing to local-host URL on all environments (dev,stage, prod)

This was working on prior AEM version we were on (6.1) and We do have OSGI Link Externalizer Config properly setup for all run modes on 6.4

Apart from externalizer, We do have Day CQ Workflow Email Notification Service (com.day.cq.workflow.impl.email.EMailNotificationService) configured with correct values for Dev/stage/prod but its also not helping.

Can anyone tell if its a product bug or required additional configuration ?

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Best answer by smacdonald2008

Our support team replied:

Ok, so when I tested with Externalizer then the setting is ignored. Whenever I use Host URL Prefix from Host URL Prefix

It changes the prefix.

Might a good idea to log a support case

Show previous replies

smacdonald2008

New Participant

Do you happen to have a fresh AEM DEV instance to try. I suspect this could be an upgrade bug. Can you test on Fresh instance to rule out that nothing is mis-configured.

A

AnujPathakAuthor

New Participant

Yes and everything else like "from address" , custom email notification where we are getting host url from externalizer and adding to email body is working fine. Its only problem with OOB workflow notification (so far we know in 6.4)

I see in OOB email template , host.prefix is used and its not honoring externalizer run modes value we have set it up

smacdonald2008

New Participant

Have you followed all instructions in this AEM 6.4 doc?

Configuring Email Notification

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