How to get access for DTM ?

Glad I was able to help!

Thanks a ton Jantzen, Now I got access to DTM & able to create web properties.

Now, you'll just need to add yourself as a user in the group. Being an admin of the product configuration gives you the permissions to manage the group, but it doesn't give you the permissions associated with that group (IE DTM permissions). Once you are added as a user of the group, you should be able to log in to DTM without issue.

Hi Jantzen,

I am able to view the " +" symbol  and went through below video. Find the screenshots below. What next ?

Map a product configuration to a solution permissions group

1)

2)

Thanks

Venkatesh P

Can you send me a private message with your DTM company name? I'd like check a few items on the backend.

I was able to grab the info I needed from your previous screenshots.

It looks like your DTM company is properly connected to your Experience Cloud organization. It also looks like there is only one user currently setup in DTM. Their first name is "Senthil". In your screenshot, I can see that the users assigned only show '1' on the DTM Admins line. Try adding yourself as a user to that DTM Admins group and then try logging into DTM via the Activation link in the Experience Cloud navigation.

Hi Jantzen,

Yes, I am the product admin for DTM.

It looks like you are still missing the "+" on configuration screen. This is likely a permissions issue. Are you a system admin for your Experience Cloud organization? If not, can you confirm that you are a product admin for DTM?

Thanks Jantzen for guiding me. As suggested, upon clicking "Adobe Dynamic Tag Management - stoxx > DTM -DAX > Edit product configuration (DTM - DAX)". Find the screenshots below w.r.t above navigation.

1) DTM -DAX

2) Edit product configuration (DTM - DAX)

Thanks in Advance

No problem. I'm glad the videos were helpful.

If you're getting that message, your DTM company is likely not enabled for user and permissions management via the Experience Cloud Admin Console. We can test this by trying to create and map a product configuration group. I'll explain how to do this below.

On your second screenshot, you are in the products screen. In order to see the "+" sign, you need to click into the product itself. This is how the system knows which product you'd like to create the product configuration for. In your case, you'd want to click on "Adobe Dynamic Tag Management - stoxx". Once you've clicked there, you should see the plus screen. Go ahead and either follow the video to setup the config group or send me a screenshot after you've clicked the "+" on the next page and I'll guide you through it.

Thanks Jantzen, for the wonderful video explanation. However, I am getting the below message while linking the account.

Moreover, from your video I noticed there's a " +" sign, but I am not able to see the "+" sign button in my products page. Kindly help.