Adobe Experience Platform

IntroductionQuery Quarantine is a new feature in Data Distiller designed to enhance system resource management by isolating repeatedly failing queries. This feature helps maintain operational efficiency and data integrity across platform-based applications such as RTCDP, AJO, and CJA. Key FeaturesAutomatic Isolation: Query Quarantine automatically identifies and isolates queries that fail 10 or more consecutive times by placing them in a Quarantined state1. This prevents wasted compute hours on consistently failing queries and allows for intervention before further execution.Enrollment Process: When creating a schedule, users can enroll their queries in the quarantine feature. This opt-in approach allows for targeted resource management.Inline Enrollment: Users can also enroll a scheduled query into the quarantine feature from the inline actions of the Scheduled Queries tab.Alert Subscription: Once a query is enrolled in the quarantine feature, users can subscribe to alerts for st

Hi,I can't find the Metric Deduplication check box? I looked and don't see it? Has this changed? Am I just blind? Below are the steps I was given.  Step 1: Access Data Views Log in to Adobe Customer Journey Analytics.Navigate to Data Views from the main menu.Select the Data View where you want to enable metric deduplication. Step 2: Locate the Metric Click on the Components tab.Search for the metric you want to deduplicate (e.g., Purchase Event).Click on the metric to open its settings. Step 3: Enable Deduplication Find the Metric Deduplication checkbox and check it.Choose the Deduplication Scope: Session: Deduplicates within a single session.Person: Deduplicates across all sessions for a person.Account: Deduplicates across an account. (Optional) Set a Deduplication ID (e.g., Purchase ID) to ensure unique tracking.  Thanks!  

Hello,   On the web page, the rule is being fired but, it didn't load the .js script (in the action) and no error was thrown. Object is not getting inserted.Event: Window Loaded.  Please suggest how this could happen.    Thanks, 

Hi,  I would like to connect SF CRM with Adobe CDP. Do you know if Integration User is enough or I need to create Connected App in Salesforce? Info in Adobe's UI:   Successful login in SF CRM console ...  Thanks Mike 

Use this thread to ask any questions related to the Migrate your mobile app from the Adobe Target to the Adobe Journey Optimizer - Decisioning extension tutorial on Experience League. Experts are monitoring this thread to ensure your questions are answered.

Use this thread to ask any questions related to the Migrate Target from at.js 2.x to Platform Web SDK tutorial on Experience League. Experts are monitoring this thread to ensure your questions are answered.

Authors: Raminder Singh, Praneeth Palevela, Manjeet Singh Nagi, Prithwiraj Gupta and Pratul Kumar ChakravartyIn today's fast-paced automotive market, data is constantly streaming in from every direction—dealership visits, online inquiries, test-drive bookings, and much more. However this abundance of information can become a liability if duplicates run rampant. This blog delves into the details of a real-time data deduplication solution for Data Ingestion to Adobe Experience Platform(AEP) which can help organizations maintain trustworthy and high-quality data without manual intervention.Our goal here isn’t just to lay out the technical roadmap, but to highlight how real-world challenges—like ballooning data sets and time-sensitive marketing decisions—can be tackled through a well-orchestrated data pipeline. We believe that having reliable, deduplicated data in near real time is instrumental for personalized experiences.Our problem statement is with one of the Automotive Indus

In the age of data-driven decision-making, the ability to quickly analyze and act upon customer data is not just an advantage; it's a necessity. BI tools such as Power BI help businesses visualize and interpret their data, while Adobe Real-Time Customer Data Platform (CDP) has transformed the management and activation of customer information. However, the real magic happens when these two powerhouses are directly integrated. This integration, coupled with the capability to author additional insights data models directly within the Adobe Real-Time CDP using Data Distiller, is not just beneficial—it's critical.The Value of Direct IntegrationImmediate Access to Data: Direct integration between Power BI and Adobe Real-Time CDP eliminates delays inherent in transferring data between systems. This immediacy allows businesses to react to customer behaviors and market trends, making decisions that are both timely and informed.Reduced Complexity: By streamlining the data pipeline, direct integr

Embedding  Audio into Multi-Page PDF I run a small Educational Non-Profit for Kids, and we are trying to embed audio into a PDF. Has anyone successfully embedded audio into a multi-page PDF? I’m looking to have the audio begin when Page 4 is opened and have it just play linearly to the end. It’s 24 minutes long, and there’s a chime in the track to cue the reader to turn the page. I’m looking for something that’s very compatible with all devices, like PDFs are. Adobe Acrobat Pro is supposed to be able to do it, (with pretty restrictive audio file size limits), but we haven’t had success with that yet.  We’d sure would appreciate any tips/suggestions-please let us know! Thanks,Philiphttp://frogtowncentral.org

I often hear from customers saying that, "data layer does not load properly because of which I am losing out some data", "dataLayer is making my website heavy", "a lot of development efforts required to implement data layer" Well, What If I tell you that, you can create your data layer and implement on your website through Adobe Launch, no need to separately deploy it in the website source code. Adobe Client Data Layer extension in Adobe Launch helps for doing the same Introduction: This Extension provides Event, Action, and Data Element Types needed to leverage the Adobe Client Data Layer on your site. It should be used to consume data from the ACDL, and use that data for Analytics, Target, segmentation, and other marketing purposes. Prerequisites: Admin access to Adobe Launch Website on which you want to implement it Implementation Steps: Create a web property in Adobe Launch Install Adobe Client Data Layer extension. 3. Click on configure, although you do not have to make an

 In the ever-evolving landscape of customer experience management, businesses often face the challenge of performing intricate calculations on event data to extract meaningful insights. One such scenario our customer wants was determining the average booking price of a customer over the last 10 years. While the concept of calculating an average may seem straightforward, our clients present us with a unique and challenging interpretation.Challenges:Unique Average Calculation:Calculating the average involves more than just dividing the sum of prices by the total number of bookings. Instead, it requires dividing the sum of prices by the number of unique years in which bookings were made. For instance, if a customer made 3 bookings in 2021 and 7 in 2022, the average should be calculated by dividing the sum of prices by 2 (the number of unique years).Data Deduplication:The same booking ID can be updated multiple times. For example, a customer might initially book a service for $1000 an

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our&nbs

Originally airing on 27 February 2025, our experts discussed how AI Assistant can unlock valuable operational insights, boosting productivity and redefining work in Adobe Experience Platform and its platform-based applications. You can view the replay from the episode page and find additional recourse commented on during the live event: Unlocking operational insights with AI Assistant in Adobe Experience Platform Use this thread to ask our experts additional questions related to the Experience League LIVE session. Thanks and we hope to hear from you!

I have used postman to get Oath tokens, that expired after every 24hr. if we need to use refresh token to get new Oath token, how do we do that ? https: // {{IMS}}/ims/token/v2 ? grant_type=client_credentials&client_id={{API_KEY}}&client_secret={{CLIENT_SECRET}}&scope={{SCOPES}} I have tried including offline_access in the scope variable, but still it doesnt return any refresh token

Hello Team,We have a requirement to import/load externally created audiences into AEP. We are familiar with the "Import Audience" feature provided in the UI and we have done this couple of times. Now, based on the volume of audiences and increased frequency of importing thaudience, we are thinking of options to see if importing/uploading the audiences (in CSV or JSON) from SFTP or Data Landing Zone (DLZ) is feasible or not. I could not find anything in the ExperienceLeague other than importing audience using UI. Anyone of you knwo, if this is at all possible through regular dataflow from SFTP/DLZ ?  Thanks a lot in advance for all the help I get from this forum. Thanks,Bitun

Today, we will discuss one of the most vial parts of setting up your data collection for Adobe App Services: the datastreams. Now, imagine this: your organization has recently started using Adobe Analytics and you want to set up your data collection so that you can start generating reports. You excitedly sign into your Adobe Account, go to your Experience Dashboard, and click on the Data Collection service. However, now you are stuck on the Home Page and don't know what to do next. What should you do first and how do you navigate this service? One tool required to setup is the datastream.  Before we delve into datastreams, we should do a quick high-level overview of how data arrives to the stream in the first place. Your organization is probably leveraging a data layer (often called digitalData) to surface page attributes and a tag manager like Adobe Tags to load the Web SDK library. When an event is triggered (likely a sendEvent() command), the recorded data is sent to the E

I have created a new schema, and a new dataset (Event) corresponding to it , both are profile enabled .Created a new dataflow from the source and it is a backfill enabled.Problem: I have ran a query to check the number of records in the dataset I got a count 'A'(2870051), but in the UI the count of records are 'B'(2,993,633).PS: - there were some 4654 records failed during the first run of the dataflow, backfill enabled.I am not understanding why this difference is.

Does anyone have any experience working with the Qaultrics connection? I'm working with a client Strategy where I will pull an audience of profiles that responded to an email. I then want to send them a Survey and get their responses for some analytics.  Please advise.  

When using the XDM Experience Class, the Commerce/productViews/value field automatically shows as required. On all of our other 90+ sites we aren't seeing any issues not setting this field but on one site it causes data ingestion failures occasionally. Anyone else have this issue? Thanks!

Hello,I have been having trouble with the Analytics solution in the Adobe Experience Platform Debugger. When I open a page, the platform debugger has recently stopped showing events in the Analytics tab. There is minimal information up top but not nearly the depth i need. I have all third-party cookies allowed. Do you have any solution ?Thank you very much.

Hi Community, Exciting news! Experience League just launched a new personalized homepage, designed to help you discover smarter, faster ways to enhance your learning journey. Check out this announcement to explore the revamped announcements hub, tailored specifically to your needs: https://adobe.ly/3QC7fOf  Don't miss out—this upgrade makes it easier than ever to stay updated and engaged! Dive in and share your thoughts.

We are integrating a third-party mobile app with Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) with data collection. The goal is to collect and ingest app data into AEP using AJO’s data collection capabilities. However, we are facing challenges in successfully capturing and forwarding the data from the third-party app to AEP via AJO. The issue could be related to configuration, data mapping, or connectivity between the systems, preventing seamless data ingestion.Let me know if you want me to refine this further!

Hi All,Has anyone had any issues with returning null as a value to a field in their XDM object? I just ran into an issue with data ingestion where one of the fields was getting null and it made the data import fail. The field was expecting a string. Thanks!

Authors: Pranay Kumar and Douglas Paton In this post, we continue our look at Adobe Experience Platform Pipeline. In the first two parts of this series, we looked at in-flight processing in Pipeline, as well as how we used Kafka to create Pipeline. This time, we look at modern CI/CD practices adopted by Adobe Experience Platform Pipeline including our choice of implementation, and how they've helped us so far. We also look at how automation has helped streamline the entire process. Adobe Experience Platform Pipeline is the messaging bus that uses Kafka to connect solutions. It provides geographically distributed managed Kafka clusters with an HTTP API wrapper. It serves over a dozen different locations, some with multiple clusters, and enables us to route data from one to another based on certain rules and topic metadata. These geo-locations are a heterogeneous mix of infrastructure, including AWS, Azure, and our own private data centers. These systems are made up of virtual machines,

I'm starting a new project and i have to capture the mapping of data from the web app to the XDM object. In Adobe Analytics we used the BRD, does Adobe have something specifically for the Web SDK? Thanks!