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Add Custom Email Headers in AJO for BCC Integration and Tracking
Does Adobe have a recommended approach for implementing custom header injection in AJO to support BCC capture, delivery log enrichment, and engagement tracking?
Here are some potential functionalities:
- Custom header: Refer to this page for details: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/configure-email/surface-personalization
- BCC capture: Information available here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/archiving-support
- Delivery log enhancement: The "Message Feedback Event Dataset" is an out-of-the-box (OOTB) dataset for capturing message delivery. However, it cannot be extended. More information on datasets can be found here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/get-started-datasets
- Engagement tracking: The "Email Tracking Experience Event Dataset" is an OOTB dataset designed to track message interactions. Refer to this link for more on datasets: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/get-started-datasets
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