AJO Business Practitioner Professional Course and Exam Prep Q&A | Community
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DXCertifiedPgM
DXCertifiedPgM
Employee
July 18, 2024

AJO Business Practitioner Professional Course and Exam Prep Q&A

  • July 18, 2024
  • 12 replies
  • 17474 views

Adobe Journey Optimizer Business Practitioner Professional free online training with exam preparation. Have a question about the AJO Foundations course, AJO Business Practitioner Professional course, or the Certified Professional exam prep guide listed on the certification information page? 

Reply to this thread and a learning support specialist will respond to you. 
 
We follow the Adobe Experience League Community Forum Guidelines in this discussion thread. If the response resolves your question, consider giving a Like to the learning specialist who replied. We appreciate the kudos! Questions outside the scope of the online courses and exam preparation guide will be directed to the main community forum page. 

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    A
    AlokLa
    Employee
    November 26, 2024

    Hi,

     

    Can somebody help here. I have scheduled my exam for AJO - BP but the TAKE EXAM never showed up at the exam time. Wondering how i can take the exam.

    In guardian browser too i dont see the scheduled session for the exam scheduled.

      FelixDC-DM
      FelixDC-DM
      New Participant
      November 27, 2024

      Hello@Alokla

       

      I'm a fellow learner focused on Adobe DX course-related questions here.

      I understand that you're facing an issue with accessing your scheduled exam for AJO - BP and the exam interface isn't showing up at the scheduled time, either in the exam platform or in Guardian Browser.

       

      Check Time Zone and Schedule:

      • Ensure that the time zone set for your exam matches your current location.
      • Verify the scheduled exam time in your confirmation email or exam portal to confirm that the timing hasn't changed or that there are no errors in the scheduling.

      Guardian Browser Issues:

      • If you are using Guardian Browser, try closing and reopening the browser.
      • If the exam session is not visible in Guardian Browser, ensure that you are logged into the correct account associated with your exam and that the session is active.

      Restart Guardian Browser:

      • Close Guardian Browser completely and then reopen it. This refresh may help display the current session.

      For any further inquiries, you can also contact our technical support team by following these steps:

      • Navigate to the "Support" dropdown in the upper navigation bar and select "Contact Us"
      • Complete the form with as much detail as possible and click Submit. This will generate a support ticket in our system, and we will respond within 24 hours.

      Let me know if I’ve addressed your query. Happy to help further.

       

      Best regards,
      Felix Dela Cruz
      Adobe DX Professional, Learning Specialist

       

      If you like my response, please give it a ‘Thumbs Up’, appreciate your Kudos. If this post helps, then please consider ‘Accept it’ as the solution to help the other members find it more quickly. You can accept more than one post as a solution.

        A
        AlokLa
        Employee
        November 27, 2024

        Thank you @felixdc-dm 

         

        I will try these steps in my next scheduled exam.

        I also wanted to know if i should see the scheduled exam under my sessions on guardian browser, because i dont see it now for the scheduled exam.

          S
          sinrajNa1
          New Participant
          October 24, 2024

          Hi There,

           

          Recently there is change in adobe certification portal .  now with the new portal i am not able to schedule for my AJO exam. Not seeing any proper document/link to follow. 

          Home --> Certification Catalog --> AD0-E606 Adobe Journey Optimizer Developer Expert


          with the above navigation  , it is re directing to the following link ,  but there is no option to use my voucher and schedule for my exam. 

          https://certification.adobe.com/courses/199

          Tof_Jossic
          Tof_Jossic
          Employee
          October 24, 2024

          @sinrajna1 Do you not see this in the portal?

          Link I have when logged in is https://certification.adobe.com/certification/journey-optimizer-developer-expert?tab=certificate5 (path is Home Certification > Home > Certification Catalog > Adobe Journey Optimizer Developer Expert)

           

          S
          sinrajNa1
          New Participant
          October 24, 2024

           

          When i use the link which you have shared , I can only able to navigate the above screen . But it is not giving me any option to use my voucher and schedule my exam.

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