AJO to Adobe Campaign Integration for Custom Action | Community
Skip to main content
mustufam5967803
Level 3
April 2, 2024
Solved

AJO to Adobe Campaign Integration for Custom Action

Hi Team,

I have configured message center in Adobe Campaign and an Event and custom action in Adobe Journey Optimizer to send real-time email from Adobe Campaign. However, Every time my custom action in AJO is failing with an error saying Validation failed for object='MCEventRequest'. Any idea about this. I have tested things at both end and configuration looks fine to me. This is the document I am referring for the configuration. 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Anuhya-Y
Anuhya-YAccepted solution
New Participant
April 2, 2024

@mustufam5967803 

Adobe will be doing backend configuration to provision the integration. Please reach out to Adobe support,  

 

View reply

3 replies

Mohan_Dugganab
Mohan_Dugganab
Employee
April 2, 2024

You should see the below action type in the custom action before you can start integrating with Adobe campaign message center instance.

 

 

Translate
mustufam5967803Author
Level 3
April 2, 2024

@mohan_dugganab 

I have selected Adobe Campaign Classic in the drop-down while configuring the custom action and attached sample payload as well in the request section.

I also see that event triggers and in custom action input is also getting accepted but could not be validated. 

 

Translate
Anuhya-Y
Anuhya-YAccepted solution
New Participant
April 2, 2024

@mustufam5967803 

Adobe will be doing backend configuration to provision the integration. Please reach out to Adobe support,  

 

Translate
Terms & ConditionsAccessibility statement

Loading footer...