Audience count variation in AEP and AJO

Question

Hi Team,

Why there is count difference in AEP and AJO?

Example - There are 10K audience count in AEP but in Journey the read audience has only 500 audience count. Where the other audience are getting drop. All the criteria are applied and namespace is also matching.

Regards

Anuhya-Y · Accepted Answer

@yashwanthpo profile snapshot is a system generated dataset.

count records

SELECT count()
FROM profile_snapshot_export_ID -- replace export id
WHERE segmentMembership['ups']['segment ID'] IS NOT NULL
AND segmentMembership['ups']['segment ID']['status'] IN ('realized')

checkout the links for more info https://experienceleague.adobe.com/en/docs/experience-platform/dashboards/query

https://experienceleaguecommunities.adobe.com/t5/real-time-customer-data-platform/profile-snapshot-and-segment-qualification-troubleshooting/ba-p/698998

SatheeskannaK · Answer

@yashwanthpo Additionaly, you can run a query to see why the profile didn't enter the journey.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples

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