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ArunLa
Level 3
November 18, 2024
Solved

Audiences not updated

Hi,

 

I can see that user related profile details available under "Profiles" under required merge policy, but when i try to create audiences, in profile estimate, that profile is not showing.

 

 

Thanks

 

 

Mohan_Dugganab
Mohan_DugganabAccepted solution
Employee
November 18, 2024

Take a look at this note on how profile estimates are generated. https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/api/previews-and-estimates#how-estimates-are-generated 

 

You can check for the segment membership of this profile under profile attributes or segment membership tab.

 

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3 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
January 17, 2025

Hi @arunla,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'
Thank you!

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Sukrity Wadhwa
Sharath_Kumar
Level 2
November 20, 2024

Hi @arunla  - It depends on the number of profiles in the profile store. If there are only a few profiles, the profile estimate will typically show as 0. I recommend evaluating the audience to see the actual number of profiles within it.

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Mohan_Dugganab
Mohan_DugganabAccepted solution
Employee
November 18, 2024

Take a look at this note on how profile estimates are generated. https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/api/previews-and-estimates#how-estimates-are-generated 

 

You can check for the segment membership of this profile under profile attributes or segment membership tab.

 

Translate
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