custom action payload not pulling the timeseries data | Community
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SatheeskannaK
Level 1
January 3, 2024
Question

custom action payload not pulling the timeseries data

We have a journey where we want to include the last transaction date in the payload from timeseries schema that we sent via custom action. We use the following function to pull the last transaction date,

(#{ExperiencePlatform.testFieldGroup.profile.timeSeriesEvents.last().abcCorp.transaction.transactionDate})

But when we see the resulting data it's not pulling the date and always returning nothing. This is happening with all of the fields within timeseries schema.

Is there any other way to get the value from timeseries data within advanced expression while we use custom action?

8 replies

Mohan_Dugganab
Employee
January 4, 2024

Accessing events via yyy.profile.timeSeriesEvents.zzz will not work.

Only way to access event payload for personalization is to start the journey with an event.

 

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SatheeskannaK
Level 1
January 4, 2024

The journey that we use has read segment instead of event. Is there any workaround on how to get the value from timeseries data that we can send via custom action payload?

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Thanks, Sathees
Mohan_Dugganab
Employee
January 4, 2024