easily check in journey if email was open

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How to do that easily? In know that as a workaround we can create audience but is there more direct way?

I want to check this in the Condition node and then make two alternative paths

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Mohan_DugganabAccepted solution

Employee

You can use reactions event to check this https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/reaction-events

Mohan_DugganabAccepted solution

Employee

You can use reactions event to check this https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/reaction-events

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Michael_SopranoAuthor

Level 10

Thanks!
Do you know if the user would go only into one node and can go into three nodes?
I would like to have a scenarios:
a) user opened/clicked -> show the banner in the app

b) user did not interact with the email -> end

That is how it would work?

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DavidKangni

New Participant

the user will go only into one node.

Thanks,

David

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David Kangni

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