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Level 2
March 22, 2024
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Email Personalisation

Can we send email to the recipients who do not have AEP Profiles but their data is stored in a csv file? Is there a way that we can extract data from that csv file and send emails? Note: There is a Healthcare/Security shield in the sandbox.

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SatheeskannaK
SatheeskannaKAccepted solution
Level 1
March 23, 2024

@neeharikash You can't do that. At a minimum, you need to have a profile to send the emails. Currently, audience creation allows to importing data using csv but it's not available if Healthcare shield is enabled.

 

Thanks, Sathees

1 reply

SatheeskannaK
SatheeskannaKAccepted solution
Level 1
March 23, 2024

@neeharikash You can't do that. At a minimum, you need to have a profile to send the emails. Currently, audience creation allows to importing data using csv but it's not available if Healthcare shield is enabled.

 

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Thanks, Sathees