Enable multiple e-mail sender addresses in the same surface

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To be able in a easy way to use different sender e-mail addresses it would be nice if it where possible to pick a address from a pre defined list of legible addresses. If you want to have a B2C address and a B2B address and maybe you would like to have different addresses used for different tings like: sales emails, support emails, sales campaigns, Newsletters, webinars or transactional emails, you would today need to create a own surface to be able to do that. If all addresses was able to pick from a dropdown list when creating a email that has been a better work flow.

Journey Optimizer

Sukrity_Wadhwa

Employee

Hi @selliers,

Thanks for sharing your feedback, it’s completely valid.

I’ve confirmed with our Product team that this functionality is still planned, but its priority is being evaluated. While not blocked, we realize the current workaround may not be ideal for your scenario. We’ll share updates as soon as we have more.

Thanks!

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Sukrity Wadhwa

SelliersAuthor

Level 4

This new personalized email is over complicating things. Since I work in a Bank and what to send a email to all my Credit Card customers. For the customer that has the Zip code Oslo I will treat them differently, and providing this audience with a new personalized dome sender name. The next time I do a sent out I will send it from the common sender address used to all. Then i need a totaly new surface,

That we has been asking for is just a list with pre defines addresses soy can pick as sender address when you are sending e email. Lets say that today I am sending a sales mail, then from the address sales, and tomorrow I would like to send a care email, and on third day there is a support issue sent from support. We need to be able to choose a right address to the right content, not something that changes on behave of the customers attributes. That is nice also, but that is another use case.

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