fragment

Forum|Forum|1 year ago
October 24, 2024
4 replies
1345 views

Hi team,

I’m encountering the following error after editing a live fragment:

**"Fragment backward compatibility failure! The new attributes - [journey.technicalProperties.currentNodeId, person.name.firstName] are not a subset of the previous attributes - [journey.technicalProperties.currentNodeId]."**

From my understanding, it seems that adding new personalization elements is causing this error. Is that correct? If so, how can I resolve this issue without deleting or duplicating existing attributes?

Best answer by SatheeskannaK

@ajo_wisdomchase This issue seems to be a bug. Open a ticket with Adobe support. For now, the workaround is duplicating the fragment and updating it.

Sukrity_Wadhwa

Employee

Hi @ajo_wisdomchase,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!

Sukrity Wadhwa

A

AkramH

New Participant

HI @ajo_wisdomchase,

I was also facing the same issue but after 5th Nov Outage, it seems that it has been fixed and I am not facing this error.

Thanks,

Akram

S

simonrumi2

New Participant

Hi

I had this issue when I was trying to modify an existing Fragment that was being used in a Journey. As a workaround I created a new version of the Fragment and updated the Template-Email-Journey to use it

If you logged this as a bug I'd be interested to know if Adobe had a differernt solution

SatheeskannaKAccepted solution

New Participant

@ajo_wisdomchase This issue seems to be a bug. Open a ticket with Adobe support. For now, the workaround is duplicating the fragment and updating it.

Thanks, Sathees

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