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New Participant
September 30, 2024
Solved

Getting error while clicking on mirror page link

  • September 30, 2024
  • 2 replies
  • 758 views

HI Community, 

 

while clicking on mirror page/ view online link, we are getting the error, Kindly help.

I am attaching the snap of error for reference

 

 

Thanks,

Akram Husain

 

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Best answer by SatheeskannaK

It shouldn't affect anything having dynamic offers unless variants of that offer don't include a mirror page. 

2 replies

Sukrity_Wadhwa
Employee
October 16, 2024

Hi @akramh,

Was @satheeskannak's solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa
SatheeskannaK
New Participant
September 30, 2024

@akramh Can you verify that you're not falling into any of the guardrails mentioned here?

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/email/design-email/add-content/message-tracking#mirror-page

Is that specific to certain emails or happening across all the emails?

Thanks, Sathees
AkramHAuthor
New Participant
October 1, 2024

Thanks @satheeskannak  for sharing the guardrails, I have checked my Email template, everything is as per the guardrails.

 

This issue is happening only with the emails having dynamic offers, and while testing we have seen it is only for some of the profiles.

 

Thanks,

Akram

SatheeskannaK
SatheeskannaKAccepted solution
New Participant
October 1, 2024

It shouldn't affect anything having dynamic offers unless variants of that offer don't include a mirror page. 

Thanks, Sathees