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LuisCardenas
LuisCardenas
New Participant
November 4, 2025
Question

HTTP 429 Error in Journey Condition Activity

  • November 4, 2025
  • 3 replies
  • 150 views

Hi all,

 

We have a live journey which is triggered by a unitary event, and inmeditaley after is followed by a condition activity that checks a couple of profile attributes (to serve as a filter) to only allow Friends&Family profiles to continue the journey.  The issue here is that we're getting HTTP 429 error in the condition, resulting in a big number of profiles being discarded.

 

Do you have any suggestion/explanation on how to resolve this?

 

Here's the condition used  (fictional):

 

(#{ExperiencePlatform.ProfileFieldGroup.profile.customerId} == 'Test-xxx') or

(#{ExperiencePlatform.ProfileFieldGroup.profile.customerId} == 'Test-yyy')

3 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
November 17, 2025

Hi @luiscardenas,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!

Sukrity Wadhwa
SatheeskannaK
SatheeskannaK
New Participant
November 4, 2025

@luiscardenas http error code is related to the exceeding the maximum no. of requests that the event can handle. do you have any further information on how many requests are being posted to the event in a sec?

Thanks, Sathees
Mayank_Gandhi
Mayank_Gandhi
Employee
November 4, 2025

@luiscardenas we may want to check more detail on the error and discuss further, can you please log a support case and share the ticket number.

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