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Hi, I'd like to create a condition for today's sends for an specific campaignVersionId: I know I can build this using Batch Audience but I need in kind of streaming or real time. How can I achieve my goal? Thanks.
I have a use case where I need to pass a dynamic ID (such as a reward ID) from an email template to an AJO landing page. My goal is for the landing page to use JavaScript to fetch this ID from the URL and personalize the experience accordingly.I understand how to retrieve URL parameters on the landing page using JavaScript. However, I’m having trouble configuring my email template’s anchor tag to include the dynamic reward ID as a parameter in the URL when a recipient clicks the link. I tried using this HTML code but it didn't work:<script>function insertIdIntoURL(newId) { const url = new URL(window.location); url.searchParams.set('id', newId); window.history.replaceState({}, '', url);} document.addEventListener('DOMContentLoaded', function () { const button = document.getElementById('sendIdBtn'); if (button) { button.addEventListener('click', function () {
Hi! I would like to know why the widget of Optimized vs non Optimized is not on my Global Report. Does it have some relation to the time zones? I activated the widget for my journey.
Description -I would like to more easily keep track on day-to-day changes in number of qualified profiles for batch audiences. Why is this feature important to you -AJO end users often change audience criteria and want to follow-up on the effect of that change when it comes to difference in audience size. How would you like the feature to work -I would like the audience properties to show number of qualified profiles from both the most recent batch update as well as the previous one. Current Behaviour -Currently AJO end users have to keep documentation somewhere else than AJO to keep track on the difference in audience size after a change in the audience criteria.
Description -Whenever an offer with status "Approved" has passed its offer end date, the offer is no longer available to customers but it still keeps the status "Approved". This can cause confusing for the AJO user since it's not clear whether the offer is available to customers or not. Why is this feature important to you -We mainly use offers as a way to communicate with our customers and we find it confusing and prone to mistakes when at first glance seeing an offer with status "Approved" but then also have to check the offer end date. We would also like to filter on "Approved" offers where the end date is passed or not. How would you like the feature to work -We would like to have a new offer status introduced called "Finished". The criteria for this status would be that any "Approved" offer that has passed its offer end date will change status to "Finished".
When you work in the Journey builder creating a new Journey, or want to do changes in an older one, the change you find necessary to do often is actually in an Audience used in the Journey. In other cases you need to check an Audience you have used. Today you need to go out of the Journey builder and find the wanted Audience in the Audience overview. In the Journey builder interface where you select Audiences to use, it would have been nice it you actually could go directly to the Audience and open it from this page/view. It is a little misleading that you have a edit button there, but the only ting that happens is that you open a popup with the total number of Audiences you can select from. You dont find the one that is selected directly and you cant open it to edit on it. That would be a way more helpful feature - open and edit the already selected Audience, directly from the Journey builder interface.
We have experienced that expressions with audience names in the expression is not updating if the audience is changing name. This causes the expression to fail. since the audience "is no longer there". This causes problems for the users of the platform and the customers receiving communication. In bigger organizations like ours there are many different teams working in AJO at the same time, also in different countries. If there is an audience library to be used of many users, as part of staying under the audience threshold limitation, many user can use the same audience for different kind of activities. Both as inclusions, as well as exclusions in the organizations activities. And many will therefor also have the same audiences used in expressions. We see that this now causes big and surveil danger in using expressions in AJO Journeys. An audience name can easy be changed, planned or by mistake. And the consequences can be big when expressions then stop to work as planned, on
In AJO we have this advanced content locker when we work with email templates. But we experience an weakness in how we can work with this. And that is when our email templates is created by fragments. You can lock and basically control most of the content in a pre defined template. But that is only when all needed fragments in already in the template. When users -witch is common usage, drag and drop new fragments they want and need into the template, from the fragments library/menu, there is no content locking on those. It the fragment you drag into the template has text or other content areas that should not be changed, or the formatting should be locked it would be nice if this could be defined on the fragments itself. No we cant set any limitations when it comes to content in a fragment, when is comes to locking fragment content form been edited after been dropped into an email template.
Description - possibility of saving tags or attributes for each node in a journeyWhy is this feature important to you - for better analysis in CJAHow would you like the feature to work - choosing characteristics when creating or changing a journey campaign in AJOCurrent Behaviour - it is only possible to aply tags to the whole journey, not to a specific node.
In bigger organizations with many users that uses AJO if can be difficult to make all use a common naming convention to structure the content created in AJO, like audiences, Journeys and offers. Even if we have the folder possibilities it is a good thing to have a good naming convention when searching or navigating trough the content. Even all know and understand this importance, it is hard to make all users follow this in there hectic daily work. The idea is to have the possibility to create a set of PreFixes of names that you as a user can use when creating content. F ex you just select the name of the PreFix by selecting it with a checkbox or from a dropdown, when creating things. When saving the PreFix will then be saved as the first part of the name of the thing you create. If you have operations in different countries you might want to have a country PreFix, in addition to f ex the department you work in. A set of naming PreFixes could then be f ex.No_SalesSE_SalesDK_Sa
We are facing a issue where many of the stakeholders that is doing proofing of emails is not an AJO user, and can therefor not use the build in features for this. The workaround is hard and time consuming, like taking screenshots and distribute those around in the organization or creating a own Journey with test users for every time you have a change in the email contain. In most cases this means creating several journeys and sending tests as a real send out to stakeholder many times before the final email goes live.We are therefor wondering if the "mirror page link" could be used instead. if that could be distributed before the mail is rendered and sent out. This means that when we create a proof in AJO, it would be nice if the "mirror page" link also could be generated and be public so that this link could be distributed to Stakeholders that is not AJO users. Be able to share a final version of an email through a public link before a final send out has been rendered would be ver
Hi,i created the personalised offer in ode with two representations. one is with placement "A" and another is with placement "B". now both these representations will qualify for the same audience. each representation has a unique content. Now, when i create a decision with two placements, i'll have two encoded decision scopes. these scopes i add it in edge api. considering the edge api body, i'm adding the decision scopes in this way "query": {"personalization": {"decisionScopes": ["decisionscope1","decisionscope2"Now when i hit the edge api. only the decisionscope1 is getting the personalised offer response but for decisionscope2 i see fall back offer. when i change the order of the decisionscopes. i see decisionscope2 returns personalised offer response but decisionscope1 returns fallback one. can any one please help on this??]}}
Hi, I’m currently working on an SMS integration with a custom provider, and they’ve asked me the following: “To proceed with the activation of the instance, we need to know from which IP or domain we’ll receive the requests so we can allow them through our firewall.” Do you know if SMS traffic is actually associated with specific IPs or domains? I’m a bit unsure about how that works in this context.
I have created this Inbound webhook for SMS https://platform-va7.adobe.io/journey/webhooks/ingest/277029ed-xxxxxxxxxxxxxxx What should I do next? I'd like to have the opt out data (tracked with that webhook) in an AEP dataset... What steps should I follow once I have the webhook URL? Thanks.
Any reason why Condition option on the left rails is available for the email subject personalization, but not in the email body personalization ?
All, I have an In-App Message in my Journey that should "fire" based on a email click. The journey runs and it appears the In-App message runs, but working with my QA team, they are not getting the message. We've checked the trigger, and when we manually run the In-App we can see it in our QA app. However, when it's part of the Journey we're not getting the message. Attached is my Journey and the trigger configuration :Does anyone know if my config is off, or best ways to troubleshoot.
Hi all, I am creating a url tracking parameter in Marketing Channel surface and want to add the message action name included in journeys. But I need it to populate in the URL following this format: "em-" + context.system.source.actionName. When using context.system.source.actionName as is, it will show i.e.: Email+-+ "ActionName". Therefore, I'd need to replace the first part mentioned above (Email+-+) by "em-" Is it possible to treat this type of contextual attributed at channel surface level?
Hi all! I'm aware I can use audiences in condition activities inside journeys, but my question is: If I use multiple audiences as part of the same condition node with 'OR', is the performance of the journey lowered? - currently we have a journey started by a unitary event and would like to take out profiles who don't match certain conditions. Appreciate any help, thanks!
I am looking for ways to prevent users from re-entering same journey again. From AJO docs, Incremental load prevents users who have previously qualified; However, if a user's profile changes and they drop out of, then later re-qualify for the audience, they may still re-enter correct?How can we make sure that they never enter the same read audience based journey?
Hi team,We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely identifies the transactional send request.However, when we query the AJO Message Feedback Event Dataset, the field requestId doesn’t seem to appear — even though the rest of the payload closely mirrors the webhook structure. What’s the recommended way to tie a feedback event in the dataset back to the original send request? Would really appreciate guidance or examples on how to correlate feedback dataset records with the original transactional requests.Thanks in advance!
how do i add newline character in the ajo custom action expression editor ?I tried these and it didnt work\n"\n"(\n)
Client is a professional sports team and often has last-minute lists they need to email. They have a stand-alone AJO (no RT-CDP or CDP connected to facilitate real-time audience evaluation). Example use cases could be:1. Same-day ticket purchase there were not capture at data refresh from warehouse, or at ticket-purchase event (configured but limited). 2. Communicatsions that need to go to people not typically in the database - such as family members of players/staff, and/or lists from sales-teams for certains games, our group sales members. We are hoping to receive details on whether list imports and/or real-time evaluation is on the roadmap for stand-alone AJO and highly suggest this functionality as marketing automation platforms fulfill this need. We have provided workarounds to get the client as close as possible, but are looking for input from other users and Adobe team. Any specific details greatly appreciated!
Dear Community,Greetings! I have setup an event that triggers the journey. The event has the 'accountNumber' and 'phoneNumber' attributes. Now, I need to find the 'email address' associated with the 'accountNumber' or 'phoneNumber' and send out an email to the user. Account Number is the primary key here. How can we accomplish this within the journey? Thanks in advance.
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Hello everybody!I'm discovering AJO and got stuck in understanding on how to create a Profile. Can somebody explain for me please!
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